Kitty Locker made an enormous contribution to the discipline of business communication through her textbooks, articles, papers, and vivid personal presence. This article reviews five primary focuses of her contributions: rethinking the formula for negative messages, connecting pedagogical scholarship to research, fostering the disciplinary research community, presenting historical research, and mentoring the people in business communication.
Campbell, P. G., Housel, T., & Locker, K. O. (Eds.). (1988). Conducting research in business communication. Urbana, IL: Association for Business Communication.
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Locker, K. O. (1989a). Answers and analyses for exercises and problems to accompany business and administrative communication. Homewood, IL: Irwin.
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Locker, K. O. (1989b). Business and administrative communication. Chicago: Irwin.
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Locker, K. O. (1989c). Transparencies to accompanyBusiness and Administrative Communication. Chicago: Irwin.
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Locker, K. O. (1992a). Business and administrative communication (2nd ed.). Chicago: Irwin.
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Locker, K. O. (1992c). Instructor’s resource manual to accompany Business and Administrative Communication. Chicago: Irwin.
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Locker, K. O. (1992e). Transparencies to accompanyBusiness and Administrative Communication (2nd ed.). Chicago: Irwin.
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Locker, K. O. (1993b). The Irwin business communication handbook: Writing and speaking in business classes. Homewood, IL: Irwin.
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Locker, K. O. (1995a). Business and administrative communication (3rd ed.). Chicago: Irwin.
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Locker, K. O. (1995e). Transparencies to accompanyBusiness and Administrative Communication (3rd ed.). Chicago: Irwin.
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Locker, K. O. (1998a). Business and administrative communication (4th ed.). Boston: Irwin/xMcGraw-Hill.
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Locker, K. O. (1998c). PowerPoint slides to accompanyBusiness and Administrative Communication. Chicago: Irwin/McGraw-Hill.
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Locker, K. O. (2000a). Business and administrative communication (5th ed.). Boston: Irwin/McGraw-Hill.
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Locker, K. O. (2003a). Business and administrative communication (6th ed.). Boston: Irwin/McGraw-Hill.
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Locker, K. O. (2006). Business and administrative communication (7th ed.). Boston: Irwin/McGraw-Hill.
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Locker, K. O., & Hendrickson, R. A. (1989). Teaching guide to accompanyBusiness and Administrative Communication. Homewood, IL: Irwin.
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Locker, K. O., & Kaczmarek, S. K. (2001). Business communication: Building critical skills. Boston: Irwin/McGraw Hill.
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Locker, K. O., & Kaczmarek, S. K. (2004). Business communication: Building critical skills (Simplified Chinese ed.). Beijing, China: McGraw-Hill/Hua Zhang.
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Locker, K. O., & Kaczmarek, S. K. (2005). Business communication: Building critical skills (2nd ed.). Boston: Irwin/McGraw Hill.
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Locker, K. O., & McLaren, M. (1995). Business and administrative communication (Australasian ed.). Sydney, Australia: Irwin.
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Locker, K. O., & Moneysmith, J. A. (1998). Instructor’s resource manual to accompanyBusiness and Administrative Communication (3rd ed.). Boston: Irwin/McGraw-Hill.
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Locker, K. O., & Moneysmith, J. A. (2000). Instructor’s resource manual to accompanyBusiness and Administrative Communication (4th ed.). Boston: Irwin/McGraw-Hill.
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Locker, K. O., & Weston, P. (1995). Instructor’s resource manual to accompany Business and Administrative Communication (2nd ed.). Chicago: Irwin.
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Weeks, F. W., & Locker, K. O. (1980). Business writing cases and problems. Champaign, IL: Stipes.
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Weeks, F. W., & Locker, K. O. (1984). Business writing cases and problems (2nd ed.). Champaign, IL: Stipes.
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Weeks, F. W., Locker, K. O. & Jameson, D. A. (1987). Business writing cases and problems (3rd ed.). Champaign, IL: Stipes.
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Locker, K. O. (1977a). Patterns of organization for business writing. Journal of Business Communication, 14, 35-45.
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Locker, K. O. (1977b). Teaching with transparencies. ABCA Bulletin, 40(3), 21-27.
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Locker, K. O. (1979). Making business communication courses academically respectable. ABCA Bulletin, 42(3), 6-10.
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Locker, K. O. (1982b). The rhetoric of negative messages. English for Specific Purposes, 64, 1-2.
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Locker, K. O. (1982d). Teaching students to write abstracts. The Technical Writing Teacher, 10(1), 17-20.
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Locker, K. O. (1983). Mini-reports: An alternative to formal reports in basic business and technical writing classes. In K. Sparrow & N. A. Pickett (Eds.), Technical and business communication in two-year programs (pp. 159-164), Urbana, IL: National Council of Teachers of English.
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Locker, K. O. (1984). Arranging victories for one’s students: A legacy from Fran Weeks and Quintilian. ABCA Bulletin, 47(4), 8-9.
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Locker, K. O. (1985a). The earliest correspondence of the British East India Company. In G. H. Douglas & H. W. Hildebrandt (Eds.), Studies in the history of business writing (pp. 69-86). Champaign, IL: Association for Business Communication.
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Locker, K. O. (1985b). “Sir, this will never do”: Model dunning letters, 1592-1873. In G. H. Douglas & H. W. Hildebrandt (Eds.), Studies in the history of business writing (pp. 179-200). Champaign, IL: Association for Business Communication.
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Locker, K. O. (1985c). “Sir, this will never do”: Model dunning letters, 1592-1873 [Abridged version]. Journal of Business Communication, 22, 39-45.
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Locker, K. O. (1987). “As per your request”: A history of business jargon. Iowa State Journal of Business and Technical Communication, 1(1), 27-47.
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Locker, K. O. (1992d, Fall). Teaching tolerance in business communication classes. Business Communication Forum, 3-3.
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Locker, K. O. (1994a). Business communication. In A. C. Purves (Ed.), Encyclopedia of English studies and language arts (pp. 142-145). New York: Scholastic.
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Locker, K. O. (1994b). The challenge of interdisciplinary research. Journal of Business Communication, 31, 137-151.
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Locker, K. O. (1995b). Evaluating the promotion and tenure materials of faculty in business and technical communication. In E. Tebeaux (Ed.), Issues in promotion and tenure for faculty in technical communication: Guidelines and perspectives (pp. 91-97). College Station, TX: Association of Teachers of Technical Writing.
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Locker, K. O. (1996b). The more you give, the more you get (1995 presidential address). Business Communication Quarterly, 59(1), 109-114.
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Locker, K. O. (1998d). The role of the Association for Business Communication in shaping business communication as an academic discipline. Journal of Business Communication, 35, 14-49.
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Locker, K. O. (1999). Factors in reader responses to negative letters: Experimental evidence for changing what we teach. Journal of Business and Technical Communication, 13(1), 5-48.
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Locker, K. O. (2001). Organizational cultures: A conversation about business communication with Kitty Locker. Issues in Writing, 11(1), 4-26.
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Locker, K. O. (2003d). Will professional communication be the death of business communication?Business Communication Quarterly, 66(3), 118-132.
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Beamer, L., Bowman, J. P., Dauwalder, D. P., Locker, K. O., & Thralls, C. (1997). The audiences for research. Business Communication Quarterly, 60(3), 126-147.
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Gieselman, R. D., & Locker, K. O. (1978). Presenting numerical data effectively. In R. D. Gieselman (Ed.), Readings in business communication (2nd ed., pp. 188-199). Champaign, IL: Stipes.
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Locker, K. O., & Keene, M. L. (1983). Using Toulmin logic in business and technical writing classes. In K. Sparrow & N. A. Pickett (Eds.), Technical and business communication in two-year programs (pp. 103-110), Urbana, IL: National Council of Teachers of English.
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Locker, K., Miller, S., Richardson, M., Tebeaux, B., & Yates, J. (1996). Doing research in the history of business communication. Business Communication Quarterly, 59(2), 109-127.
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Locker, K. O. (1982a, December). The divergence of bureaucratic style from standard English prose style in the correspondence of the British East India Company, 1600-1800. Paper presented at the meeting of the Modern Language Association, Los Angeles.
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Locker, K. O. (1982c, November). The teaching of writing and practical composition, 1600-1800. Paper presented at the meeting of the National Council of Teachers of English, Washington, DC.
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Locker, K. O. (1986, April). The language of merchants in the seventeenth century. Paper presented at the meeting of the College English Association of Ohio, Columbus, OH.
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Locker, K. O. (1988, March). Protecting the self from society: The function of bureaucratic language. Paper presented at the meeting of the Conference on College Composition and Communication, St. Louis, MO.
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Locker, K. O. (1991, March). “Sharply and nippingly”: Vituperative letters of the British East India Company, 1600-1800. Paper presented at the meeting of the Conference on College Composition and Communication, Boston.
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Locker, K. O. (1992b, November). FromThe Merchant’s Avizo to business and managerial communication: The teaching of business writing, 1586-1992. Paper presented at the annual convention of the Association for Business Communication, New Orleans, LA.
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Locker, K. O. (1993a, July). Audience, culture, and style: The case of the British East India Company, 1600-1800. Paper presented at the biennial convention of the International Society for the History of Rhetoric, Turin, Italy.
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Locker, K. O. (1993c, December). Politics and prose style: How corporate culture and national politics shaped prose styles in the correspondence of the British East India Company, 1600-1800. Paper presented at the meeting of the Modern Language Association, Toronto, Canada.
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Locker, K. O. (1994c, March). Creating formulae: The emergence of common solutions to recurring rhetorical problems. Paper presented at the meeting of the Conference on College Composition and Communication, Nashville, TN.
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Locker, K. O. (1995c, July). Faceless bureaucrats: The emergence of bureaucratic style in the correspondence of the British East India Company, 1600-1800. Paper presented at the University of Warwick, Warwick, UK.
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Locker, K. O. (1995d, July). From vituperation to decorum: Criticism in the correspondence of the British East India Company, 1600-1800. Paper presented at the meeting of the International Society for the History of Rhetoric, Edinburgh, UK.
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Locker, K. O. (1996a, May). Ciceronian Sir: Sources of style in the seventeenth-century correspondence of the British East India Company. Paper presented at the meeting of the Rhetoric Society of America, Tucson, AZ.
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Locker, K. O. (1998b, March). How prose style in the late eighteenth-century correspondence of the British East India Company was shaped by private fortunes and politics. Paper presented at the meeting of the Southwestern Federation of Administrative Disciplines, Dallas, TX.
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Locker, K. O. (2000b, December). FromThe Merchant’s Avizo to business and managerial communication: The teaching of business writing 1589-2001. Paper presented at the meeting of the Modern Language Association, Washington, DC.
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Locker, K. O. (2000c, August). The Japan correspondence of the British East India Company, 1608- 1623. Paper presented at the Asia Pacific Regional International Conference of the Association for Business Communication, Kyoto, Japan.
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Locker, K. O. (2003c, May). How corporate and national cultures shaped prose style in the correspondence of the English East India Company in the eighteenth century. Paper presented at the meeting of the Rhetoric Society of America, Austin, TX.
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Locker, K. O. (2004b, October). Protecting the self from society: The function of bureaucratic language in the correspondence of the East India Company after 1750. Paper presented at the annual convention of the Association for Business Communication, Cambridge, MA.
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Locker, K. O. (n.d.). Introduction to The development of the faceless bureaucrat. Unpublished manuscript.
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Locker, K. O. (2003b). From the introduction to The development of the faceless bureaucrat: The emergence of bureaucratic style in the correspondence of the East India Company, 1600-1800. Unpublished manuscript.
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Locker, K. O. (2004a). Introduction memo to instructors and students. Unpublished manuscript.
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Locker, K. O. (2005). Modern Language Association paper proposal. Unpublished manuscript.