Sage Journals: Discover world-class research

Retricted access

Research article

First published 2007-11

Recovery Voice and Satisfaction After Service Failure

Kiran Karande, Vincent P. Magnini, Leona Tam

Journal of Service Research

Open access

Research article

First published 2021-4

Status Quos Are Made to be Broken: The Roles of Transformational Leadership,Job Satisfaction,Psychological Empowerment,and Voice Behavior

Sehrish Ilyas, Ghulam Abid, Fouzia Ashfaq [...]

Sage Open

Retricted access

Research article

First published 2009-10

Voice Personalities Inducing Trust and Satisfaction in a Medical Interactive Voice Response System

Rochelle E. Evans, Philip Kortum

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Retricted access

Research article

First published 1998-1

Job Satisfaction,Trade Unions,and Exit-Voice Revisited

Keith A. Bender, Peter J. Sloane

ILR Review

Retricted access

Research article

First published 2008-6

Service Fairness in Spectator Sport: The Importance of Voice and Choice on Customer Satisfaction

T. Christopher Greenwell, Eric Brownlee, Jeremy S. Jordan [...]

Sport Marketing Quarterly

Retricted access

Research article

First published 2006-03

Does “Satisfaction” with Local Public Services Affect Complaints (Voice) and Geographic Mobility (Exit)?

Paul J. Devereux, Burton A. Weisbrod

Public Finance Review

Retricted access

Research article

First published 1999-03

Can You have too Much of a Good Thing? The Limits of Voice for Improving Satisfaction with Leaders

Randall S. Peterson

Personality and Social Psychology Bulletin

Open access

Research article

First published 2021-7

Proactive Complaint Management: Effects of Customer Voice Initiation on Perceived Justices,Satisfaction,and Negative Word-of-Mouth

Phimai Nuansi, Piya Ngamcharoenmongkol

Sage Open

Retricted access

Research article

First published 1998-07

Voicing by Adapting and Innovating Employees: An Empirical Study on How Personality and Environment Interact to Affect Voice Behavior

Onne Janssen, Thea de Vries, Anton J. Cozijnsen

Human Relations

Retricted access

Research article

First published 2024-11

Italian Speech-Language Pathologists and Telerehabilitation for Voice Disorders: A Survey on Satisfaction,Effectiveness,Limits,and Future Prospects

Giovanna Cantarella, Mirko Aldè, Ludovica Battilocchi [...]

Telemedicine and e-Health

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