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Open access

Research article

First published 2023-11

The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters

Arezoo Fakhimi, Tony Garry, Sergio Biggemann

Australasian Marketing Journal

Retricted access

Research article

First published 2025-6

Implementation of a conversational virtual assistant for open government data portal: Effects on citizens

Di Wang, Deborah Richards, Ayse Aysin Bilgin [...]

Journal of Information Science

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Research article

First published 2026

“What Does a Chatbot Know About Life?”: Ill and Healthy Adults’ Perspectives on Artificial Intelligence Integration in Advance Care Planning

Noor M. Al-Khaouli, Hollen N. Reischer

OMEGA - Journal of Death and Dying

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Research article

First published 2024-6

Negotiating in the metaverse—it is more than just avatars

Margo Lynn Hablutzel

International Journal of Commerce and Contracting

Open access

Research article

First published 2024-12

User practices in dealing with trouble in interactions with virtual assistants in German: Repeating,altering and insisting

Silke Reineke, Henrike Helmer

Discourse & Communication

Open access

Research article

First published 2024

User practices in dealing with trouble in interactions with virtual assistants in German: Repeating,altering and insisting

Silke Reineke, Henrike Helmer

Discourse & Communication

Retricted access

Research article

First published 2006-4

Content,Context,Reflexivity and the Qualitative Research Encounter: Telling Stories in the Virtual Realm

Nicola Illingworth

Sociological Research Online

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Research article

First published 2018-9

New Approaches to Collecting Family Health History – A Preliminary Study Investigating the Efficacy of Conversational Systems to Collect Family Health History

Amal Ponathil, Necmettin Firat Ozkan, Jeffrey Bertrand [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 1998-3

Cognitive Research,Learning Theory,& Software Design: The Virtual Library

Molly Nicaise

Journal of Educational Computing Research

Open access

Research article

First published 2020-12

An empirical study investigating the user acceptance of a virtual conversational agent interface for family health history collection among the geriatric population

Amal Ponathil, Firat Ozkan, Jeffrey Bertrand [...]

Health Informatics Journal

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