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Articles (10)

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1-10 of 10 results for travel chatbot

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Select article: Novel Cognitive Trust Model in Travel Chatbots

Open access

Research article

First published 2025-12

Novel Cognitive Trust Model in Travel Chatbots

Akash Dutt Dubey, Rahul Meena

NMIMS Management Review

Select article: Exploring the Potential of Chatbots in Extending Tourists’ Sustainable Travel Practices

Open access

Research article

First published 2025-7

Exploring the Potential of Chatbots in Extending Tourists’ Sustainable Travel Practices

Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim

Journal of Travel Research

Select article: Can Smart Mobile Applications Attract Travellers? Exploring Catenation Between Digital Tourism Entrepreneurs’ Use of Artificial Intelligence Generative Chatbots for Interactive Marketing Communication and Virtual Reality

Retricted access

Research article

First published 2025-11

Can Smart Mobile Applications Attract Travellers? Exploring Catenation Between Digital Tourism Entrepreneurs’ Use of Artificial Intelligence Generative Chatbots for Interactive Marketing Communication and Virtual Reality

Syed Hassan Raza, Muhammad Naseem Anwar, Jeetesh Kumar [...]

Journal of Creative Communications

Select article: Will Users Continue Using Banking Chatbots? The Moderating Role of Perceived Risk

Retricted access

Research article

First published 2023

Will Users Continue Using Banking Chatbots? The Moderating Role of Perceived Risk

Sangeeta Mehrolia, Subburaj Alagarsamy, Vasudevan Moorthy [...]

FIIB Business Review

Select article: Role of Chatbots in Cultural Heritage Tourism: An Empirical Study on Ancient Forts and Palaces

Free access

Research article

First published 2024-6

Role of Chatbots in Cultural Heritage Tourism: An Empirical Study on Ancient Forts and Palaces

K. Sathiyabamavathy, Anju K. P.

Journal of Heritage Management

Select article: To Talk the Talk: Enhancing Older Adults’ Value Co-Creation Intention Through Dialect Use in Chatbots

Open access

Research article

First published 2026-1

To Talk the Talk: Enhancing Older Adults’ Value Co-Creation Intention Through Dialect Use in Chatbots

Han Chen, Shuaifang Liu, Yiyan Wang [...]

Sage Open

Select article: ChatGPT for Trip Planning: The Effect of Narrowing Down Options

Open access

Research article

First published 2025-2

ChatGPT for Trip Planning: The Effect of Narrowing Down Options

Seunghun Shin, Jungkeun Kim, Eunji Lee [...]

Journal of Travel Research

Select article: Unlocking trust: How UX builds trust and engagement in online travel agencies

Retricted access

Research article

First published 2026

Unlocking trust: How UX builds trust and engagement in online travel agencies

Eunkyeong Jung, Siyu Shi, Dongjun Rew

Tourism and Hospitality Research

Select article: AI as Co-Creator: Mapping the Multi-Touchpoint Smart Tourist Decision Journey

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Article commentary

First published 2026

AI as Co-Creator: Mapping the Multi-Touchpoint Smart Tourist Decision Journey

Joy Mae S. Laciste, Francis Ann R. Sy

Journal of Smart Tourism

Select article: Human–AI communication in initial encounters: How AI agency affects trust,liking,and chat quality evaluation

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Research article

First published 2025-10

Human–AI communication in initial encounters: How AI agency affects trust,liking,and chat quality evaluation

Wenjing Pan, Diyi Liu, Jingbo Meng [...]

New Media & Society

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