Sage Journals: Discover world-class research

Retricted access

Research article

First published 2019-10

The Effect of ATM Service Quality on Customer Satisfaction and Customer Loyalty: An Empirical Analysis

Wajeeha Aslam, Ayesha Tariq, Imtiaz Arif

Global Business Review

Open access

Research article

First published 2020-4

Impact of Service Quality on Customer Loyalty and Customer Satisfaction in Islamic Banks in the Sultanate of Oman

Bashir Ahmad Fida, Umar Ahmed, Yousuf Al-Balushi [...]

Sage Open

Open access

Research article

First published 2016-4

Privately Provided Accommodation Service Quality and Customer Satisfaction

Joshua Mugambwa, George William Mugerwa, Wilson Williams Mutumba [...]

Sage Open

Retricted access

Research article

First published 2008-10

The Impact of Employee Behaviour on Customers' Service Quality Perceptions and Overall Satisfaction

Hanan Saad Kattara, Dina Weheba, Osman Ahmed El-Said

Tourism and Hospitality Research

Retricted access

Research article

First published 2017-8

Relationship among Service Quality,Customer Satisfaction and Customer Loyalty: With Special Reference to Wireline Telecom Sector (DSL Service)

S. Rajeswari, Yarlagadda Srinivasulu, S. Thiyagarajan

Global Business Review

Retricted access

Research article

First published 2014-5

Impact of Service Quality,Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector

Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma

Management and Labour Studies

Retricted access

Research article

First published 2011-11

Synthesizing the Effects of Service Quality,Value,and Customer Satisfaction on Behavioral Intentions in the Motel Industry

Michael D. Clemes, Christopher Gan, Min Ren

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2018-3

Perceived Service Quality and Customer Satisfaction: A Missing Link in Indian Banking Sector

Bindu K. Nambiar, Hareesh N. Ramanathan, Sudhir Rana [...]

Vision: The Journal of Business Perspective

Retricted access

Research article

First published 2023-9

How to measure service quality,customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

Dong-Geun Oh

Journal of Librarianship and Information Science

Retricted access

Research article

First published 2010-02

The Role and Effect of Job Satisfaction and Empowerment On Customers’ Perception of Service Quality: a Study in the Restaurant Industry

Gabriel Gazzoli, Murat Hancer, Yumi Park

Journal of Hospitality & Tourism Research

Search results