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Articles (11193)

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1-10 of 11193 results for service offerings

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Select article: The Easier,The Better? How Payment Services Influence the Usage of Offerings

Retricted access

Research article

First published 2025

The Easier,The Better? How Payment Services Influence the Usage of Offerings

Aoqi Li, Minxue Huang, Xingyu Chen

Journal of Service Research

Select article: Service Satisfaction–Market Share Relationships in Partnered Hybrid Offerings

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Research article

First published 2017-9

Service Satisfaction–Market Share Relationships in Partnered Hybrid Offerings

Rafael Becerril-Arreola, Chen Zhou, Raji Srinivasan [...]

Journal of Marketing

Select article: Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully

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Research article

First published 2011-11

Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully

Wolfgang Ulaga, Werner J. Reinartz

Journal of Marketing

Select article: Why Not Knowledge-Based HRM? Its Direct and Indirect Effect on Innovative Service Offerings

Open access

Research article

First published 2020-10

Why Not Knowledge-Based HRM? Its Direct and Indirect Effect on Innovative Service Offerings

Norwan Ahmad, Ng Siew Imm, Yuhanis Abdul Aziz [...]

Sage Open

Select article: How Service Offerings and Operational Maturity Influence the Viability of Health Information Exchanges

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Research article

First published 2017-11

How Service Offerings and Operational Maturity Influence the Viability of Health Information Exchanges

Jiban Khuntia, Sunil Mithas, Ritu Agarwal

Production and Operations Management

Select article: Dealing With Questions of Responsiveness in a Low-Discretion Context: Offers of Assistance in Standardized Public Service Encounters

Open access

Research article

First published 2020-10

Dealing With Questions of Responsiveness in a Low-Discretion Context: Offers of Assistance in Standardized Public Service Encounters

Elin Thunman, Mats Ekström, Anders Bruhn

Administration & Society

Select article: The Augmented Service Offering for Perceived and Actual Service Quality

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Research article

First published 1994-09

The Augmented Service Offering for Perceived and Actual Service Quality

John Ozment, Edward A. Morash

Journal of the Academy of Marketing Science

Select article: Selling Painful Yet Pleasurable Service Offerings

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Research article

First published 2018-8

Selling Painful Yet Pleasurable Service Offerings

Stephanie Q. Liu, Anna S. Mattila, Lisa E. Bolton

Journal of Service Research

Select article: Service Encounters in Value Networks: Dimensions for Pure Service Offerings

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Research article

First published 2006-1

Service Encounters in Value Networks: Dimensions for Pure Service Offerings

John Hamilton, Willem Selen

Metamorphosis: A Journal of Management Research

Select article: Offering Discretionary Healthcare Services with Medical Consumption

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Research article

First published 2019-09

Offering Discretionary Healthcare Services with Medical Consumption

Xiaofang Wang, Qi Wu, Guoming Lai [...]

Production and Operations Management

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