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Retricted access

Research article

First published 2006-08

Marketing Practices and Performance of Small Service Firms

Nicole Coviello, Heidi Winklhofer, Karla Hamilton

Journal of Service Research

Retricted access

Research article

First published 2008-9

Effect of Service Transition Strategies on Firm Value

Eric (Er) Fang, Robert W. Palmatier, Jan-Benedict E.M. Steenkamp

Journal of Marketing

Open access

Research article

First published 2018-8

Diversification,Branding,and Performance of Professional Service Firms

Carolina Castaldi, Marco S. Giarratana

Journal of Service Research

Retricted access

Research article

First published 2008-05

The Dynamics Underlying Service Firm—Customer Relationships

Lloyd C. Harris, Emmanuel Ogbonna

Journal of Service Research

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Research article

First published 2006-5

The New Service Development Process in Successful Small Entrepreneurial Firms

Michael Ottenbacher, Vivienne Shaw, David Ermen

The International Journal of Entrepreneurship and Innovation

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Research article

First published 2004-08

The Strategic Signaling of Capabilities by Service Firms in Different Information Asymmetry Environments

Bruce C. Skaggs, Charles C. Snow

Strategic Organization

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Research article

First published 2009-05

Managing Service Innovation and Interorganizational Relationships for Firm Performance

Andreas B. Eisingerich, Gaia Rubera, Matthias Seifert

Journal of Service Research

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Research article

First published 2008-6

Professional Service Firms are Relationship Marketers: But Does Size Matter?

Janet R. McColl-Kennedy, Jillian C. Sweeney, Geoffrey N Soutar [...]

Australasian Marketing Journal

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Research article

First published 2022-3

Technological Efforts,Firm Ownership and Productivity: A Study of Information Technology Service Firms in India

Asmita Goswami, K. Narayanan

South Asia Economic Journal

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Research article

First published 2013-7

The Global Professional Service Firm: ‘One Firm’ Models versus (Italian) Distant Institutionalized Practices

Daniel Muzio, James Faulconbridge

Organization Studies

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