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Articles (1115)

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1-10 of 1115 results for service delivery performance

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Select article: The Effects of Benchmarking of Public Works Performance Measures on the Cost-Effectiveness of Service Delivery

Retricted access

Research article

First published 2014-7

The Effects of Benchmarking of Public Works Performance Measures on the Cost-Effectiveness of Service Delivery

Kenneth A. Klase

Public Works Management & Policy

Select article: Multiple accountability relationships and improved service delivery performance in Hyderabad City,Southern India

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Research article

First published 2006-12

Multiple accountability relationships and improved service delivery performance in Hyderabad City,Southern India

Jonathan Caseley

International Review of Administrative Sciences

Select article: Servitization and the Effect of Training on Service Delivery System Performance

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Research article

First published 2020-05

Servitization and the Effect of Training on Service Delivery System Performance

Antonios Karatzas, Georgios Papadopoulos, Janet Godsell

Production and Operations Management

Select article: Performance-based public management reforms: experience and emerging lessons from service delivery improvement in Indonesia

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Research article

First published 2013-9

Performance-based public management reforms: experience and emerging lessons from service delivery improvement in Indonesia

Derick W Brinkerhoff, Anna Wetterberg

International Review of Administrative Sciences

Select article: Does Implementation of ’Citizen’s Charter Make Any Difference in Service Delivery? Comparing the Performance of Local Councils between Plain and Hilly Areas—A Case of Bangladesh

Open access

Research article

First published 2024-4

Does Implementation of ’Citizen’s Charter Make Any Difference in Service Delivery? Comparing the Performance of Local Councils between Plain and Hilly Areas—A Case of Bangladesh

A H M Kamrul Ahsan, Bidhan Chakma, Pranab Kumar Panday [...]

Sage Open

Select article: Measuring Consistency in Service Delivery: Examining the Effect of Process Standardization on Hospital Performance

Open access

Research article

First published 2026-2

Measuring Consistency in Service Delivery: Examining the Effect of Process Standardization on Hospital Performance

Anand Bhatia, Jayashankar M Swaminathan

Production and Operations Management

Select article: The Impact of a Theatre Performance on Mental Health Service Delivery in the Context of User Involvement

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Other

First published 2011-7

The Impact of a Theatre Performance on Mental Health Service Delivery in the Context of User Involvement

Jean-François Jacques

Dramatherapy

Select article: Performances in Last-Mile Deliveries involving Cyclic Services of Shuttles and Cargo Bikes

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Research article

First published 2025-10

Performances in Last-Mile Deliveries involving Cyclic Services of Shuttles and Cargo Bikes

Byung Kwon Lee, Young Joo Kim, Joyce M.W. Low

Transportation Research Record: Journal of the Transportation Research Board

Select article: Promoting Cultural Competency in Public Administration and Public Service Delivery: Utilizing Self-assessment Tools and Performance Measures

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Research article

First published 2007-3

Promoting Cultural Competency in Public Administration and Public Service Delivery: Utilizing Self-assessment Tools and Performance Measures

Mitchell F. Rice

Journal of Public Affairs Education

Select article: Elizabeth Casson Memorial Lecture 2022: Optimising performance,clinical and economic outcomes in occupational therapy service delivery

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Research article

First published 2022-9

Elizabeth Casson Memorial Lecture 2022: Optimising performance,clinical and economic outcomes in occupational therapy service delivery

Sidney Chu

British Journal of Occupational Therapy

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