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Retricted access

Research article

First published 2017-3

Leadership competencies for a global public service

Tim A. Mau

International Review of Administrative Sciences

Open access

Research article

First published 2019-3

Competence needs of integrated care in the transition of health care and social services in Finland

Olli Nummela, Soile Juujärvi, Timo Sinervo

International Journal of Care Coordination

Retricted access

Research article

First published 2008-05

New Service Development Competence and Performance: An Empirical Investigation in Retail Banking

Larry J. Menor, Aleda V. Roth

Production and Operations Management

Open access

Research article

First published 2025

Digital competencies for health service managers and health service implications for Australia

Mark Brommeyer, Maxine Whittaker, Mark Mackay [...]

Health Information Management Journal

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Research article

First published 2017-1

Doing Well versus Doing Good: The Differential Effect of Underdog Positioning on Moral and Competent Service Providers

Amna Kirmani, Rebecca W. Hamilton, Debora V. Thompson [...]

Journal of Marketing

Open access

Research article

First published 2020-11

Disentangling the Differential Roles of Warmth and Competence Judgments in Customer-Service Provider Relationships

Pascal Güntürkün, Till Haumann, Sven Mikolon

Journal of Service Research

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Research article

First published 2022-6

A study on the relationship between library service and digital competence

Younghee Noh, Hyun-Jin Hong

Journal of Librarianship and Information Science

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Research article

First published 2025-6

Delivering library services to visually impaired students: Needs,awareness and competencies

Asha Salum Selema, Kelefa Mwantimwa, Wilson Charles Mkumbo

IFLA Journal

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Research article

First published 2020-8

The Impact of Service Learning on Associate Degree Nursing Students ‘Cultural Competence

Eileen Marie Rodriguez

Creative Nursing

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Research article

First published 2022-2

Aesthetic Work as Cultural Competence: Chasing Beauty in the Coproduction of Aesthetic Services

Aphrodite Vlahos, Anna E. Hartman, Julie L. Ozanne

Journal of Service Research

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