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Retricted access

Research article

First published 2021-04-12

Comprehensive efficiency analysis of logistics industry based on machine learning and self-service data envelopment analysis model

Huang Man, Lian Jie

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2025-6

Impact of Self‐Service Technology in Designing a Service Delivery System

Jie Wang, Lijun Ma, Weili Xue [...]

Production and Operations Management

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Research article

First published 2024-6

Achieving agency within imperfect automation: Working customers and self-service technologies

Christian Pentzold, Andreas Bischof

Convergence: The International Journal of Research into New Media Technologies

Open access

Research article

First published 2024-9

The disciplined customer: A video-based study of automated self-service hotels

Xinzhi Xu, Christian Greiffenhagen

New Media & Society

Retricted access

Research article

First published 2003-9

Technologies Making Space Visible

Naoki Ueno, Yasuko Kawatoko

Environment and Planning A: Economy and Space

Open access

Research article

First published 2022-04

Application of the Cycle Management Model in Improving Outpatient Appointment Services

Jiangxia Zhao, Xiaoqing Liu, Guiguo Gu [...]

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

Open access

Research article

First published 2014-3

Design of an Adaptive Distributed Critical-Care Extensive Response Network (AD-CERN) Using Cooperative Overlay Network

V. Akilandeswari, S. Mercy Shalinie

International Journal of Distributed Sensor Networks

Open access

Research article

First published 2021-2

Replaced by a Robot: Service Implications in the Age of the Machine

Fraser McLeay, Victoria Sophie Osburg, Vignesh Yoganathan [...]

Journal of Service Research

Open access

Research article

First published 2025-10

The Impact of Guidance Information on Checkout Efficiency and User Experience in Supermarket Self-Checkout Machines

Po-Jen Yang, Szu-Chi Chen, Meng-Cong Zheng

Sage Open

Retricted access

Research article

First published 2025-2

Predictive Analytics Supporting Labor Market Success: A Career Explorer for Job Seekers and Workforce Professionals in Michigan

Christopher J. O’Leary, Kevin Doyle, Ben Damerow [...]

Economic Development Quarterly

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