Sage Journals: Discover world-class research

Retricted access

Research article

First published 2025-9

Perceived Failure Severity of Domestic Robots: Sentiment Analysis of Robotic Vacuum Reviews

Tal Oron-Gilad, Yisrael Parmet

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Free access

Research article

First published 1999-8

Failure analysis of mature robots in automated production

A G Starr, R J Wynne, I Kennedy

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

Retricted access

Research article

First published 2026-1

Gender Stereotyping in Robot Service Failures

Huiling Huang, Faye Feier Chen, Stephanie Q. Liu

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2014-6

Neural networks for prediction of robot failures

Ali Diryag, Marko Mitić, Zoran Miljković

Proceedings of the Institution of Mechanical Engineers,Part C: Journal of Mechanical Engineering Science

Open access

Review article

First published 2023-7

Robot service failure and recovery: Literature review and future directions

Dewen Liu, Changfei Li, Jieqiong Zhang [...]

International Journal of Advanced Robotic Systems

Retricted access

Research article

First published 1994-03

Failure Recognition and Fault Tolerance of an Autonomous Robot

Cynthia Ferrell

Adaptive Behavior

Retricted access

Research article

First published 2026

Service Robot Failures’ Effect on Employees and Customers in Hospitality

Taeshik Gong

Cornell Hospitality Quarterly

Retricted access

Research article

First published 2018-1

Robot workstation failure recovery based on a layout optimization

Marko Filipović, Stjepan Bogdan, Tamara Petrović

Transactions of the Institute of Measurement and Control

Retricted access

Research article

First published 2025-5

Consumers’ Brand Experiences With Robotic Service Failures: Modeling Appraisal,Attribution,and Psychological Reactance

Hyejo Hailey Shin, Vincent Wing Sun Tung, Miyoung Jeong

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2021-8

To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?

Sungwoo Choi, Anna S. Mattila, Lisa E. Bolton

Journal of Service Research

Search results