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Articles (323)

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1-10 of 323 results for public service encounters

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Select article: Unfair bureaucratic encounters and willingness to coproduce public services

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Research article

First published 2025-12

Unfair bureaucratic encounters and willingness to coproduce public services

Youlang Zhang, Xufeng Zhu

International Review of Administrative Sciences

Select article: TV and public service in Spain: a difficult encounter

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Research article

First published 1989-01

TV and public service in Spain: a difficult encounter

Enrique Bustamante

Media,Culture & Society

Select article: Post-bureaucratic encounters: Affective labour in public employment services

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Research article

First published 2017-11

Post-bureaucratic encounters: Affective labour in public employment services

Otto Penz, Birgit Sauer, Myriam Gaitsch [...]

Critical Social Policy

Select article: Dealing With Questions of Responsiveness in a Low-Discretion Context: Offers of Assistance in Standardized Public Service Encounters

Open access

Research article

First published 2020-10

Dealing With Questions of Responsiveness in a Low-Discretion Context: Offers of Assistance in Standardized Public Service Encounters

Elin Thunman, Mats Ekström, Anders Bruhn

Administration & Society

Select article: New Public Management,Contracts for the Provision of Services and Financial Incentive Mechanisms: Practices and Problems Encountered in Switzerland

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Research article

First published 2001-03

New Public Management,Contracts for the Provision of Services and Financial Incentive Mechanisms: Practices and Problems Encountered in Switzerland

Yves Emery, David Giauque

International Review of Administrative Sciences

Select article: A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants

Open access

Research article

First published 2025-12

A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants

Katharina Dinhof, Jurgen Willems, Noortje de Boer

Review of Public Personnel Administration

Select article: Sri Lanka’s Plantation Communities

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Research article

First published 2018-11

Sri Lanka’s Plantation Communities

Ramesh Ramasamy

South Asia Research

Select article: To catch the sparrow that has flown

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Research article

First published 2020-07

To catch the sparrow that has flown

Mary E. Guy

Journal of Public Affairs Education

Select article: A New Information Service for Occupational Therapists

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Research article

First published 1988-10

A New Information Service for Occupational Therapists

David Roberts

British Journal of Occupational Therapy

Select article: Promoting Cultural Competency in Public Administration and Public Service Delivery: Utilizing Self-assessment Tools and Performance Measures

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Research article

First published 2007-3

Promoting Cultural Competency in Public Administration and Public Service Delivery: Utilizing Self-assessment Tools and Performance Measures

Mitchell F. Rice

Journal of Public Affairs Education

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