Search results: Sage Journals

Open accessResearch articleFirst published January, 2026

Perceived Overqualification,Leader Integrity,and Proactive Customer Service Performance

Qin Xu, Hao Huang, Shuming Zhao [...]

Sage Open

Restricted accessResearch articleFirst published February, 2017

Mengyuan Chen, Yijing Lyu, Yan Li [...]

Cornell Hospitality Quarterly

Restricted accessResearch articleFirst published September, 2023

Yanan Dong, Xinyuan (Roy) Zhao, Yuan Yuan [...]

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published January, 2025

Pin-Chyuan Hwang, Ming-Chuan Han

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published November, 2015

Yeyi Liu, Andreas B. Eisingerich, Seigyoung Auh [...]

Journal of Service Research

Open accessResearch articleFirst published May, 2024

Matteo Borghi, Marcello M. Mariani

Journal of Travel Research

Restricted accessResearch articleFirst published July, 2026

Muhammad Umar, Hina Fatima, Syed Alamdar Ali Shah

Tourism and Hospitality Research

Restricted accessResearch articleFirst published November, 1997

Charles E. Gengler, Peter T.L. Popkowski Leszczyc

Journal of Interactive Marketing

Open accessResearch articleFirst published May, 2024

Mir Dost, Waheed Ali Umrani

The Journal of Entrepreneurship

Restricted accessResearch articleFirst published August, 2019

Michel van der Borgh, Ad de Jong, Edwin J. Nijssen

Journal of Service Research