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Research article

First published 2018-9

The peak-end effects in controllers’ mental workload evaluation

Han Qiao, Yazhe Li, Jingyu Zhang [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2022-12

Exploring the Peak-End Effects in Air Traffic Controllers’ Mental Workload Ratings

Han Qiao, Jingyu Zhang, Liang Zhang [...]

Human Factors: The Journal of the Human Factors and Ergonomics Society

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Research article

First published 2011-12

Rhesus monkeys lack a consistent peak-end effect

Eric R. Xu, Emily J. Knight, Jerald D. Kralik

Quarterly Journal of Experimental Psychology

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Research article

First published 2017-9

Peak-End Effects for Subjective Mental Workload Ratings

Doug A. Peterson, Denis Kozhokar

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2017-9

Testing the Effects of Peak,End,and Linear Trend on Evaluations of Online Video Quality of Experience

Chelsea DeGuzman, Mark Chignell, Jie Jiang [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2017-05

Surprise,Anticipation,and Sequence Effects in the Design of Experiential Services

Michael J. Dixon, Liana Victorino, Robert J. Kwortnik [...]

Production and Operations Management

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Research article

First published 2017-4

Psychotropic drugs and ventricular repolarisation: The effects on QT interval,T-peak to T-end interval and QT dispersion

Tiziano Acciavatti, Giovanni Martinotti, Mariangela Corbo [...]

Journal of Psychopharmacology

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Research article

First published 2025

Peak Event Self-Scheduling: Implications for Service Demand Management

Michael J. Dixon, Liana Victorino

Journal of Service Research

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Research article

First published 2024-5

Cultural Mindsets Matter: Reexamining the End Effect in Tourism Experiences

Yu Yu, Bing Pan, RanRan Cui [...]

Journal of Travel Research

Open access

Research article

First published 2024-11

Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction

Shelly Ashtar, Galit B. Yom-Tov, Anat Rafaeli [...]

Journal of Service Research

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