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1-10 of 40 results for online guest reviews

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Select article: “Please write a (great) online review for my hotel!” Guests’ reactions to solicited reviews

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Research article

First published 2018-4

“Please write a (great) online review for my hotel!” Guests’ reactions to solicited reviews

Francesca Magno, Fabio Cassia, Attilio Bruni

Journal of Vacation Marketing

Select article: Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior

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Research article

First published 2023-3

Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior

Hengyun Li, Fang Meng, Simon Hudson

Journal of Hospitality & Tourism Research

Select article: Hotel guests’ perception of best green practices: A content analysis of online reviews

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Research article

First published 2018-4

Hotel guests’ perception of best green practices: A content analysis of online reviews

Sungpo Yi, Xu Li, Tun-Min (Catherine) Jai

Tourism and Hospitality Research

Select article: A new hotel classification model combining guest reviews with official hotel classification systems: Bridging expert and consumer ratings

Open access

Research article

First published 2025

A new hotel classification model combining guest reviews with official hotel classification systems: Bridging expert and consumer ratings

Ana Messias, Gilberto Rosa, Pedro Couto [...]

Tourism and Hospitality Research

Select article: Managing Customer Reviews for Value Co-creation: An Empowerment Theory Perspective

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Research article

First published 2020-5

Managing Customer Reviews for Value Co-creation: An Empowerment Theory Perspective

Hakseung Shin, Richard R. Perdue, Mario Pandelaere

Journal of Travel Research

Select article: A Cross-cultural Analysis of Attributes that Influence Customers’ Hotel Experience in Green Hotels

Open access

Research article

First published 2025

A Cross-cultural Analysis of Attributes that Influence Customers’ Hotel Experience in Green Hotels

Shaniel Bernard, Jo Ann Ho, Alvaro Dias [...]

Journal of Travel Research

Select article: Christine Hine (2004) ‘Social Research Methods and the Internet: A Thematic Review’

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Research article

First published 2004-5

Christine Hine (2004) ‘Social Research Methods and the Internet: A Thematic Review’

Sociological Research Online

Select article: How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels

Open access

Research article

First published 2024

How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels

Luís Pacheco, Makhabbat Ramazanova, João M. S. Carvalho [...]

Tourism and Hospitality Research

Select article: Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

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Research article

First published 2025

Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

Qingxiang An, Ahmet Bulent Ozturk, Fevzi Okumus

Journal of Vacation Marketing

Select article: Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data

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Research article

First published 2024-6

Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data

Hyekyung Park, Minwoo Lee, Ki-Joon Back [...]

Journal of Hospitality & Tourism Research

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