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Articles (15)

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1-10 of 15 results for online banking service quality

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Select article: Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal

Open access

Research article

First published 2023-7

Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal

Dhruba Kumar Gautam, Gunja Kumari Sah

Sage Open

Select article: An Empirical Investigation of Key Antecedents of Customer Preference of Internet Banking in Indian Context

Retricted access

Research article

First published 2011-7

An Empirical Investigation of Key Antecedents of Customer Preference of Internet Banking in Indian Context

Ravinder Vinayek, Preeti Jindal

Asia-Pacific Journal of Management Research and Innovation

Select article: Measuring Customer Satisfaction on Webqual Dimension for Online Banking: An Empirical Study

Retricted access

Research article

First published 2013-1

Measuring Customer Satisfaction on Webqual Dimension for Online Banking: An Empirical Study

Dr. Shubham Goswami

Paradigm: A Management Research Journal

Select article: Factors Affecting Sustainable Intention to Use Mobile Banking Services

Open access

Research article

First published 2021-7

Factors Affecting Sustainable Intention to Use Mobile Banking Services

Phaninee Naruetharadhol, Chavis Ketkaew, Niracha Hongkanchanapong [...]

Sage Open

Select article: A Structural Model for Customer Perceived Value in E-banking Service

Open access

Research article

First published 2025-9

A Structural Model for Customer Perceived Value in E-banking Service

Long Kim, Teerasak Jindabot, Sook Fern Yeo [...]

Vikalpa: The Journal for Decision Makers

Select article: Online Retail Service Quality: Scale Development and Validation

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Research article

First published 2023-6

Online Retail Service Quality: Scale Development and Validation

Biranchi Narayan Swar, Rajesh Panda

Vision: The Journal of Business Perspective

Select article: Effects of Self-service Technologies’ Attributes on Bank Customers’ Experience,Relationship Quality and Re-use Intention: Insights from a Developing Economy

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Research article

First published 2022

Effects of Self-service Technologies’ Attributes on Bank Customers’ Experience,Relationship Quality and Re-use Intention: Insights from a Developing Economy

Chidera Christian Ugwuanyi, Edwin Chukwuemeka Idoko

Vision: The Journal of Business Perspective

Select article: Big Data and Service Operations

Retricted access

Research article

First published 2018-09

Big Data and Service Operations

Maxime C. Cohen

Production and Operations Management

Select article: Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust

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Research article

First published 2021

Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust

Raja Sankaran, Shibashish Chakraborty

IIM Kozhikode Society & Management Review

Select article: Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust

Retricted access

Research article

First published 2021-1

Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust

Raja Sankaran, Shibashish Chakraborty

IIM Kozhikode Society & Management Review

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