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First published 2016-9

Customer Satisfaction and Long-Term Stock Returns

Alina Sorescu, Sorin M. Sorescu

Journal of Marketing

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Research article

First published 2008-7

The Long-Term Stock Market Valuation of Customer Satisfaction

Lerzan Aksoy, Bruce Cooil, Christopher Groening [...]

Journal of Marketing

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Research article

First published 2012-8

Short- and Long-term Effects of Online Advertising: Differences between New and Existing Customers

Ralph Breuer, Malte Brettel

Journal of Interactive Marketing

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Research article

First published 2012-11

The Long-Term Influence of Service Employee Attrition on Customer Outcomes and Profits

Mahesh Subramony, Brooks C. Holtom

Journal of Service Research

Open access

Research article

First published 2024-6

Balancing short-term gains and long-term success in lodging: The role of customer satisfaction and price in hotel profitability model

Ganna V Demydyuk, Mats Carlbäck

Tourism Economics

Retricted access

Research article

First published 2014-5

How Achieving the Dual Goal of Customer Satisfaction and Efficiency in Mergers Affects a Firm’s Long-Term Financial Performance

Vanitha Swaminathan, Christopher Groening, Vikas Mittal [...]

Journal of Service Research

Open access

Research article

First published 2025

Long-Term Experimental Evaluation of In Situ Laser-Fenestrated Versus Custom-Made Fenestrated Endografts

Florian Elger, Marcello Silvano, Teodora Krasimirova Ormandzhieva [...]

Journal of Endovascular Therapy

Free access

Case report

First published 2013-12

Prosthetic rehabilitation of partial ear loss with custom-made acrylic attachment and long-term soft liner

Pooran Chand, Kaushal K Agrawal, Gaurav Bhalla [...]

Prosthetics and Orthotics International

Open access

Research article

First published 2021-11

Wage Inequality: Its Impact on Customer Satisfaction and Firm Performance

Boas Bamberger, Christian Homburg, Dominik M. Wielgos

Journal of Marketing

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Research article

First published 2023-3

Customer Orientation and Financial Performance: Women in Top Management Teams Matter!

Chandra Srivastava, Saim Kashmiri, Vijay Mahajan

Journal of Marketing

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