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Retricted access

Research article

First published 2013-3

Retail Free Riding: The Case of the Wallpaper Industry

Michael J. Doane, Paul W. Farris, S. Umit Kucuk [...]

The Antitrust Bulletin

Retricted access

Research article

First published 2022-05

Impacts of the COVID‐19 pandemic on grocery retail operations: An analytical model

Mohammad Delasay, Aditya Jain, Subodha Kumar

Production and Operations Management

Retricted access

Other

First published 2003-08

Service Failure in Online Retailing

Betsy B. Holloway, Sharon E. Beatty

Journal of Service Research

Retricted access

Research article

First published 2001-05

Mystery Shopper Benchmarking of Durable-Goods Chains and Stores

Adam Finn

Journal of Service Research

Retricted access

Research article

First published 2016-2

Channel Choice in the 21st Century: The Hidden Role of Distribution Services

Roger R. Betancourt, Raquel Chocarro, Monica Cortiñas [...]

Journal of Interactive Marketing

Open access

Research article

First published 2024-10

Delivery Service and Omni-channel Online and Offline in Retailing During the Covid-19 Pandemic

Shu-Hsien Liao, Retno Widowati, Pham Nguyen My Linh

Sage Open

Open access

Research article

First published 2023-10

Optimal Strategies of the Online-to-Offline Instant Delivery Service of Grocery Retailers

Wan Qin, Peng Yuhan, Yu Cuiting [...]

Sage Open

Retricted access

Research article

First published 2020-6

A Framework of Online Customer Experience: An Indian Perspective

Arijit Bhattacharya, Manjari Srivastava

Global Business Review

Retricted access

Research article

First published 1986-09

The Market for Local Economic Development

Mark Schneider

Urban Affairs Review

Retricted access

Review article

First published 2012-2

A Complementary Resource Bundle as an Antecedent of E-Channel Success in Small Retail Service Providers

Yun Kyung Cho, Larry J. Menor

Journal of Service Research

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