Sage Journals: Discover world-class research

Retricted access

Research article

First published 2025

Service Design for Humanitarian Value

Meredith A. Rhoads, Aronté Marie Bennett, Courtney Nations Azzari [...]

Journal of Service Research

Open access

Research article

First published 2019-2

The Universal Patient Language: A set of resources and tools to design patient communications that support better health literacy

Susan Bartlett, Christopher Dezii, Kimberly Sandt

Information Services and Use

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Research article

First published 2022-4

Developing Cultural Competencies in Pre-Service Teachers Through Humanity Centered Design and Community-Based Learning

Catherine M. Lawless Frank, Treavor Bogard

International Journal of Educational Reform

Open access

Research article

First published 2022

Human-centered design exploration with Kenyan health workers on proposed digital mental health screening and intervention training development: Thematic analysis of user preferences and needs

Manasi Kumar, Paul Macharia, Vincent Nyongesa [...]

DIGITAL HEALTH

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Research article

First published 2023-9

Human-Centered Design: A Haptic Robotic-Based Leader-Follower Driving Training System to Improve Driving Skills and Enhance Safety

Keegan Lammert, Gaojian Huang, Egbe-Etu Etu [...]

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Open access

Research article

First published 2026-1

inFLUence: Development of a self-administered risk stratification tool for patients with influenza-like illness using a user-centered approach

Judicael Adadja, Myriam Mallet, Sean Johnston [...]

Health Informatics Journal

Free access

Research article

First published 2012-3

Innovation in user-centered skills and performance improvement for sustainable complex service systems

Waldemar Karwowski, Tareq Z. Ahram

WORK: A Journal of Prevention,Assessment & Rehabilitation

Open access

Research article

First published 2026-2

AI in Service Design: A New Framework for Hybrid Human–AI Service Encounters

Marzia Mortati, Giovanna Viana Mundstock Freitas

Journal of Service Research

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Research article

First published 2008-12

Design and Implementation of an Informed Consent Process before Liver Transplantation

Lori Rosenthal

Progress in Transplantation

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Research article

First published 1999-08

To Sell or Not to Sell

O. Zeynep Aksin, Patrick T. Harker

Journal of Service Research

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