Search results: Sage Journals

Restricted accessResearch articleFirst published September, 1999

THE IMPACT OF HUMAN ERROR ON DELIVERING SERVICE QUALITY

Douglas M. Stewart, Richard B. Chase

Production and Operations Management

Open accessResearch articleFirst published February, 2026

Marzia Mortati, Giovanna Viana Mundstock Freitas

Journal of Service Research

Restricted accessResearch articleFirst published November, 2016

Christoph F. Breidbach, David Antons, Torsten Oliver Salge

Journal of Service Research

Restricted accessResearch articleFirst published December, 2004

Bob Lonne, Catherine Mcdonald, Tricia Fox

Journal of Social Work

Restricted accessResearch articleFirst published December, 2019

Hurriyet Babacan

The International Journal of Community and Social Development

Restricted accessOtherFirst published March, 2006

Baorong Guo

Nonprofit and Voluntary Sector Quarterly

Restricted accessResearch articleFirst published March, 1996

Björn Söderfeldt, Marie Söderfeldt, Carl-Göran Ohlson [...]

Scandinavian Journal of Public Health

Restricted accessIntroductionFirst published December, 2004

David Farnham

Review of Public Personnel Administration

Restricted accessResearch articleFirst published April, 2026

Sang-Tae Kim

The American Review of Public Administration

Restricted accessResearch articleFirst published April, 2012

Mette Sandoff

Journal of Human Values