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1-10 of 368 results for employee self-service

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Select article: Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations

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Research article

First published 2014-12

Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations

Amanda Shantz, Jonathan E Booth

Human Relations

Select article: Identifying the Service Potential of an Employee Through the Use of the Self-Monitoring Scale

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Research article

First published 1991-5

Identifying the Service Potential of an Employee Through the Use of the Self-Monitoring Scale

William H. Samenfink

Journal of Hospitality & Tourism Research

Select article: Linking Employee Confidence to Performance: A Study of Self-Managing Service Teams

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Research article

First published 2006-10

Linking Employee Confidence to Performance: A Study of Self-Managing Service Teams

Ad de Jong, Ko de Ruyter, Martin Wetzels

Journal of the Academy of Marketing Science

Select article: Employees as Early Adopters of Robotic Technology: A Self-Identity Approach With Service Improvisation-Generated Outcomes

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Research article

First published 2025-11

Employees as Early Adopters of Robotic Technology: A Self-Identity Approach With Service Improvisation-Generated Outcomes

Jeou-Shyan Horng, Yao-Chin Wang, Hung-Sheng Chang [...]

Journal of Hospitality & Tourism Research

Select article: How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism

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Research article

First published 2012-1

How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism

Kimmy Wa Chan, Echo Wen Wan

Journal of Marketing

Select article: Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Efficacy

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Research article

First published 2012-11

Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Efficacy

Chi Kin (Bennett) Yim, Kimmy Wa Chan, Simon S.K. Lam

Journal of Marketing

Select article: Customer-Oriented Behaviour of Front-Line Service Employees: The Need to be Both Willing and Able

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Research article

First published 2010-5

Customer-Oriented Behaviour of Front-Line Service Employees: The Need to be Both Willing and Able

Narumon Pimpakorn, Paul G. Patterson

Australasian Marketing Journal

Select article: Getting Personal with Employee Self-Service

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Research article

First published 2001-05

Getting Personal with Employee Self-Service

Tod Loofbourrow

Compensation & Benefits Review

Select article: A Self-Appraisal Form Your Employee Health Service

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Research article

First published 1966-11

A Self-Appraisal Form Your Employee Health Service

Betty M. Callow

Workplace Health & Safety

Select article: Setting the Scene: Partners’ Leadership Behavior and Employees’ Perceptions of Work Performance in Professional Service Firms

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Research article

First published 2019-11

Setting the Scene: Partners’ Leadership Behavior and Employees’ Perceptions of Work Performance in Professional Service Firms

Alexander M. Sandvik, Marcus Selart, Vidar Schei [...]

Journal of Leadership & Organizational Studies

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