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Retricted access

Research article

First published 2009-12

Contingent Response to Self-Customization Procedures: Implications for Decision Satisfaction and Choice

Ana Valenzuela, Ravi Dhar, Florian Zettelmeyer

Journal of Marketing Research

Retricted access

Research article

First published 1984-10

Troubleshooting Procedures for Customers: Design and Evaluation

Mary Carol Day

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Open access

Research article

First published 2024-2

Service Networks With Open Routing and Procedurally Rational Customers

Andrew E. Frazelle, Tingliang Huang, Yehua Wei

Production and Operations Management

Retricted access

Research article

First published 2008-8

PROCEDURAL STUDY ON THE APPLICATION OF TAILORED CUSTOMIZATION ON USERFIT DESIGNS OF ASSISTIVE DEVICES

Fong-Gong Wu, Rain Chen, Eva Chang

Journal of Integrated Design and Process Science

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Research article

First published 1994-8

CRISP: Customer response based iterative segmentation procedures for response modeling in direct marketing

Wayne S. DeSarbo, Venkatram Ramaswamy

Journal of Interactive Marketing

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Research article

First published 2020-12

Rapid prototyping of custom radiocontrast agent markers for computed tomography–guided procedures

Rui Li, Austin J Taylor, Zion Tsz Ho Tse

Proceedings of the Institution of Mechanical Engineers,Part H: Journal of Engineering in Medicine

Retricted access

Research article

First published 1964-5

Bayesian Classification Procedures in Analyzing Customer Characteristics

Paul E. Green

Journal of Marketing Research

Open access

Research article

First published 2020-10

A Link Between Human Resource Management Practices and Customer Satisfaction: A Moderated Mediation Model

Usama Najam, Sadia Ishaque, Saadia Irshad [...]

Sage Open

Retricted access

Research article

First published 2023

The Influence of Service Recovery Strategies on Resilience to Switching Intentions Among Customers of Commercial Banks in Tanzania: The Mediating Effect of Customer Loyalty

Ismail J. Ismail

FIIB Business Review

Open access

Research article

First published 2024

The Impact of Procedural Justice and Trust on Customers’ Continuity Intention Toward Healthcare Providers

Changjoon Lee, Soohyo Kim, Young-Kyou Ha

INQUIRY: The Journal of Health Care Organization,Provision,and Financing

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