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Research article

First published 2024-11

Enhancing Customer Experience Design Through Hotel Innovativeness

Seonjeong (Ally) Lee

Journal of Hospitality & Tourism Research

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Research article

First published 2017-8

The Value of Marketing Crowdsourced New Products as Such: Evidence from Two Randomized Field Experiments

Hidehiko Nishikawa, Martin Schreier, Christoph Fuchs [...]

Journal of Marketing Research

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Research article

First published 2024-11

Commentary: Perceiving Innovation: Unveiling the Impact on Market Performance

Tor W. Andreassen

Journal of Service Research

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Research article

First published 2024-11

Commentary: Company Innovativeness: A Radically New Perspective on an Old Concept

Werner H. Kunz

Journal of Service Research

Open access

Research article

First published 2025-11-17

From hot pot to high tech: Haidilao’s transformation through digital technologies for sustainable business in the restaurant industry

Chin Moi Loh, Arif Perdana, Kuan-Huei Lee

Journal of Information Technology Teaching Cases

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Research article

First published 2020-11

Changing the Work of Innovation: A Systems Approach

George S. Day, Gregory Shea

California Management Review

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Research article

First published 2025-1

From Now to Next: The Shifting Landscape of Capability Building in Organisations

Priyanka Sharma

NHRD Network Journal

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Other

First published 2007-1

Networked Healthcare: Organising for Networked Healthcare: Towards Future Organisational Models

Pablo Erat, Olaf Zorzi

Journal of Medical Marketing: Device,Diagnostic and Pharmaceutical Marketing

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Research article

First published 2024-4

Development of a Data-Centric Design Thinking Process for Innovative Care Delivery

M. Squalli Houssaini, A. Aboutajeddine, I. Toughrai

HERD: Health Environments Research & Design Journal

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Research article

First published 2026

Conceptualizing a Business Model Typology of Phygital Customer Experience to Build and Manage Phygital Ecosystems

Taewon Suh

Journal of Macromarketing

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