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Retricted access

Research article

First published 1990-10

Human Factors: Added Value to Retail Customers

Thomas J. Sluchak

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Open access

Research article

First published 2022-06

Analysing driving factors of customer satisfaction among telecommunication service providers in Kurdistan region

Nabaz Nawzad Abdullah, M Prabhu, Masayu Binti Othman

International Journal of Engineering Business Management

Retricted access

Research article

First published 2015-12

A Model of Market Positioning Based on Value Creation and Service Quality in the Lodging Industry: An Empirical Application of Online Customer Reviews

Manuel Rodríguez Díaz, Tomás F. E spino Rodríguez, Rosa Rodríguez Díaz

Tourism Economics

Open access

Research article

First published 2024-10

Examining the Customers’ Perception Toward the Implementation of Value-added Tax in Saudi Arabia: A Financial,Economic,and Social Perspectives in Sustainable Economic Development

Hamad Alhumoudi, Amar Johri

Sage Open

Retricted access

Research article

First published 2021-02

Managing Cellphone Services for Customer Satisfaction: Evidence from the Base‐of‐the‐Pyramid Markets

Jiban Khuntia, Raveesh Mayya, Sunil Mithas [...]

Production and Operations Management

Retricted access

Research article

First published 2017-11

Future View: Evolving the Measurement of Best Customer Value from Using a Total Cost of Ownership to Total Profit Added Methodology

Todd Snelgrove

Journal of Creating Value

Free access

Research article

First published 2020-3

Thinking Lean in Sonography

Michael S. Jaworsky

Journal of Diagnostic Medical Sonography

Retricted access

Research article

First published 1999-01

Identigying,keeping and valuing profitable customers

Ian Mounser

Journal of Vacation Marketing

Retricted access

Research article

First published 2017-11

Value Dominant Logic

Gautam Mahajan

Journal of Creating Value

Retricted access

Research article

First published 2010-8

Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

V. Kumar, Lerzan Aksoy, Bas Donkers [...]

Journal of Service Research

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