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Research article

First published 2015-10-6

Joint optimization of complex product variant design responding to customer requirement changes

Yu Guodong, Yang Yu, Liu Aijun

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Free access

Research article

First published 2013-8

Integrating Kano model and grey–Markov chain to predict customer requirement states

Wenyan Song, Xinguo Ming, Zhitao Xu

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2016-5

How CEOs Can Become More Customeric

Gautam Mahajan

Journal of Creating Value

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Research article

First published 2025-11

Measurement and prediction method of customer requirement importance based on fuzzy DEA-LSSVM model

Hanjie Xiao, Cheng Chen, Dan Zhou

Journal of Computational Methods in Sciences and Engineering

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Research article

First published 2002-04

Destination marketing organisations—Connecting the experience rather than promoting the place

John King

Journal of Vacation Marketing

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Research article

First published 2000-7

Mass Customization and Web-Based Do-It-Yourself Product Design

Halimahtun M. Khalid

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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Research article

First published 2016-11

Understanding Customer Experience Throughout the Customer Journey

Katherine N. Lemon, Peter C. Verhoef

Journal of Marketing

Open access

Research article

First published 2015-2

Development of a paper-bag-folding machine using open architecture for adaptability

Chao Zhao, Qingjin Peng, Peihua Gu

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2011-8

Flexible optimization decision for product design agility with embedded real options

M Dong, X Shao, S Xiong

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2001-08

Transforming a Public Service Organization from inside Out to Outside in

Reg Price, Roderick J. Brodie

Journal of Service Research

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