You are on the new improved site. You can view the old site in view-only mode here until June 27, 2026

Filter Results

Search all journals

Enter search terms…

Advanced search

/

About

About Sage
About Sage Journals
Privacy Policy
Terms of Use
Contact Us
Help

Information for

Authors
Editors
Librarians
Researchers
Reviewers
Frequently asked questions

Copyright © 2026 by Sage Publications.京ICP备09090397号-11

Search results

Search results page

Articles (508)

Journals (0)

1-10 of 508 results for customer profiling

Sort by:

Relevance

Select all

Select all

Sort by:

Relevance

Select article: Unveiling the Human Touch: Enhancing Customer Satisfaction Through Personal Profiles of Social Media Customer Service Agents

Retricted access

Research article

First published 2025-12

Unveiling the Human Touch: Enhancing Customer Satisfaction Through Personal Profiles of Social Media Customer Service Agents

Huai-Tzu Cheng, Yang Pan, Rudy Hirschheim

Production and Operations Management

Select article: Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

Retricted access

Research article

First published 2025

Uncovering the influences of user-generated photos and user profiles on customers’ online hotel review perceptions and booking intentions

Qingxiang An, Ahmet Bulent Ozturk, Fevzi Okumus

Journal of Vacation Marketing

Select article: No one-size-fits-all! Eight profiles of digital inequalities for customized inclusion strategies

Retricted access

Research article

First published 2022-2

No one-size-fits-all! Eight profiles of digital inequalities for customized inclusion strategies

Axelle Asmar, Ilse Mariën, Leo Van Audenhove

New Media & Society

Select article: Inferring gender and age of customers in shopping malls via indoor positioning data

Retricted access

Research article

First published 2020-11

Inferring gender and age of customers in shopping malls via indoor positioning data

Yaxi Liu, Dayu Cheng, Tao Pei [...]

Environment and Planning B: Urban Analytics and City Science

Select article: The Customer Pyramid: Creating and Serving Profitable Customers

Retricted access

Research article

First published 2001-7

The Customer Pyramid: Creating and Serving Profitable Customers

Valarie A. Zeithaml, Roland T. Rust, Katherine N. Lemon

California Management Review

Select article: Customer Profitability in a Supply Chain

Retricted access

Research article

First published 2001-7

Customer Profitability in a Supply Chain

Rakesh Niraj, Mahendra Gupta, Chakravarthi Narasimhan

Journal of Marketing

Select article: Digital Twins: Enhancing Personalized Experience Through Multiple and Dynamic Persona Across Customer Phygital Journey

Open access

Research article

First published 2026-2

Digital Twins: Enhancing Personalized Experience Through Multiple and Dynamic Persona Across Customer Phygital Journey

Khang Quach, Thanh Toan Nguyen, Sara Quach [...]

Australasian Marketing Journal

Select article: The role of customer databases in package tour development

Retricted access

Other

First published 1994-1

The role of customer databases in package tour development

Chris Morris

Journal of Vacation Marketing

Select article: Linking Perceptual and Behavioral Customer Metrics to Multiperiod Customer Profitability

Retricted access

Research article

First published 2008-08

Linking Perceptual and Behavioral Customer Metrics to Multiperiod Customer Profitability

Bart Larivière

Journal of Service Research

Select article: Linking Customer Management Effort to Customer Profitability in Business Markets

Retricted access

Research article

First published 2004-11

Linking Customer Management Effort to Customer Profitability in Business Markets

Douglas Bowman, Das Narayandas

Journal of Marketing Research

1
2
3
•••
51
10 / page

Article type

Publication date

Subjects

Access