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Articles (249)

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1-10 of 249 results for customer knowledge value

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Select article: Influence of Customer Knowledge Management on Mobile Fitness Application Customer Value Cocreation Through Flow Experience and Customer Involvement

Open access

Research article

First published 2023-10

Influence of Customer Knowledge Management on Mobile Fitness Application Customer Value Cocreation Through Flow Experience and Customer Involvement

Chao Wang, Zhigang Wang

Sage Open

Select article: Modeling customer knowledge management to make value co-creation

Retricted access

Research article

First published 2016-3

Modeling customer knowledge management to make value co-creation

Ali Gohary, Bahman Hamzelu

Business Information Review

Select article: Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

Retricted access

Research article

First published 2010-8

Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

V. Kumar, Lerzan Aksoy, Bas Donkers [...]

Journal of Service Research

Select article: Perceived Service Quality and Customer Satisfaction: A Missing Link in Indian Banking Sector

Retricted access

Research article

First published 2018-3

Perceived Service Quality and Customer Satisfaction: A Missing Link in Indian Banking Sector

Bindu K. Nambiar, Hareesh N. Ramanathan, Sudhir Rana [...]

Vision: The Journal of Business Perspective

Select article: Sustainability-oriented service innovation and customer satisfaction in hospitality: Assessing the impact of value co-creation,ecological knowledge and gender

Retricted access

Research article

First published 2026-1

Sustainability-oriented service innovation and customer satisfaction in hospitality: Assessing the impact of value co-creation,ecological knowledge and gender

Mariia Bordian, Irene Gil-Saura, María Fuentes-Blasco [...]

Journal of Vacation Marketing

Select article: It Takes a Village!: Customer Value Co-Creation Behavior in Restaurant Social Media-Based Brand Community

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Research article

First published 2024-2

It Takes a Village!: Customer Value Co-Creation Behavior in Restaurant Social Media-Based Brand Community

Jahyun Song, Hailin Qu, Xiang (Robert) Li

Journal of Hospitality & Tourism Research

Select article: Does Knowledge Base Compatibility Help or Hurt Knowledge Sharing between Suppliers in Coopetition? the Role of Customer Participation

Retricted access

Research article

First published 2013-11

Does Knowledge Base Compatibility Help or Hurt Knowledge Sharing between Suppliers in Coopetition? the Role of Customer Participation

Hillbun (Dixon) Ho, Shankar Ganesan

Journal of Marketing

Select article: Beating the Market: The Allure of Unintended Value

Retricted access

Research article

First published 2013-12

Beating the Market: The Allure of Unintended Value

Aner Sela, Itamar Simonson, Ran Kivetz

Journal of Marketing Research

Select article: Tourists’ Emotions as a Resource for Customer Value Creation,Cocreation,and Destruction: A Customer-Grounded Understanding

Retricted access

Research article

First published 2018-9

Tourists’ Emotions as a Resource for Customer Value Creation,Cocreation,and Destruction: A Customer-Grounded Understanding

Sheila Malone, Sally McKechnie, Caroline Tynan

Journal of Travel Research

Select article: Customer Perceptions of Innovativeness: An Accelerator for Value Co-Creation

Retricted access

Research article

First published 2019-8

Customer Perceptions of Innovativeness: An Accelerator for Value Co-Creation

Eojina Kim, Liang (Rebecca) Tang, Robert Bosselman

Journal of Hospitality & Tourism Research

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