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Articles (1347)

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1-10 of 1347 results for customer knowledge

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Select article: Customer managed knowledge factories

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Other

First published 2010-6

Customer managed knowledge factories

Jongmin T. Moon, Kevin C. Desouza

Business Information Review

Select article: Adaptive to customers: The roles of learning climate and customer knowledge

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Research article

First published 2013-11-8

Adaptive to customers: The roles of learning climate and customer knowledge

Mei-Ling Wang

Human Systems Management

Select article: Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge

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Research article

First published 2009-7

Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge

Christian Homburg, Jan Wieseke, Torsten Bornemann

Journal of Marketing

Select article: Customer knowledge management in the travel industry

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Research article

First published 2001-01

Customer knowledge management in the travel industry

Paul Gamble, Melanie Chalder, Merlin Stone

Journal of Vacation Marketing

Select article: Service-innovation capability founded on knowledge from customers

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Research article

First published 2019-02-07

Service-innovation capability founded on knowledge from customers

Humaira Yasmeen, Ying Wang, Hashim Zameer [...]

Human Systems Management

Select article: Influence of Customer Knowledge Management on Mobile Fitness Application Customer Value Cocreation Through Flow Experience and Customer Involvement

Open access

Research article

First published 2023-10

Influence of Customer Knowledge Management on Mobile Fitness Application Customer Value Cocreation Through Flow Experience and Customer Involvement

Chao Wang, Zhigang Wang

Sage Open

Select article: Calibrating managerial knowledge of customer feedback measures: a conceptual model

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Research article

First published 2006-06

Calibrating managerial knowledge of customer feedback measures: a conceptual model

Kishore Gopalakrishna Pillai, Ronald E. Goldsmith

Marketing Theory

Select article: Customer Knowledge Management via Social Media: A Case Study of an Indian Retailer

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Research article

First published 2018-1

Customer Knowledge Management via Social Media: A Case Study of an Indian Retailer

Arunima Kambikanon Valacherry, Pakkeerappagari Pakkeerappa

Journal of Human Values

Select article: Customer knowledge management practices on a social media platform

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Research article

First published 2016-6

Customer knowledge management practices on a social media platform

Henry Boateng

Information Development

Select article: Modeling customer knowledge management to make value co-creation

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Research article

First published 2016-3

Modeling customer knowledge management to make value co-creation

Ali Gohary, Bahman Hamzelu

Business Information Review

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