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Research article

First published 2012-11

Do Customers and Employees Enjoy Service Participation? Synergistic Effects of Self- and Other-Efficacy

Chi Kin (Bennett) Yim, Kimmy Wa Chan, Simon S.K. Lam

Journal of Marketing

Open access

Research article

First published 2025-1

Pathways to Entrepreneurial Satisfaction: Unpacking the Contributions of Self-Leadership,Self-Efficacy,and Customer Interaction in Korean Startups

Byeonghwa Park, Hong-Hee Lee, So Ra Park [...]

Sage Open

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Research article

First published 2014-2

Exploring the associations between standards for service delivery (organisational culture),co-worker support,self-efficacy,job satisfaction and customer orientation in the real estate industry

Sandra Gountas, John Gountas, Felix T Mavondo

Australian Journal of Management

Open access

Research article

First published

Efficacy and factors influencing outcomes of customized music therapy combined with a follow-up system in chronic tinnitus patients

Yuehong Liu, Siyi Yang, Yulu Wang [...]

Journal of Otolaryngology - Head & Neck Surgery

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Research article

First published 2006-02

Customer Self-Efficacy and Response to Service

Daryl McKee, Christina S. Simmers, Jane Licata

Journal of Service Research

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Research article

First published 2009-05

Customer Self-Efficacy in Technology-Based Self-Service

Jacqueline van Beuningen, Ko de Ruyter, Martin Wetzels [...]

Journal of Service Research

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Research article

First published 2011-2

The Power of Self-Efficacy Change During Service Provision: Making Your Customers Feel Better About Themselves Pays Off

Jacqueline van Beuningen, Ko de Ruyter, Martin Wetzels

Journal of Service Research

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Research article

First published 2002-07

The Effects of Job Autonomy,Customer Demandingness,and Trait Competitiveness on Salesperson Learning,Self-Efficacy,and Performance

Guangping Wang, Richard G. Netemeyer

Journal of the Academy of Marketing Science

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Research article

First published 2025

Effects of a Customized Chatbot Intervention on Social Work Students’ Counseling Self-Efficacy

Kitty Yuen-han Mo, Lina Kit-ling Chow, Linda Wai-kit Mok [...]

Research on Social Work Practice

Free access

Research article

First published 2015-7

The Efficacy of Custom-Made Porous Hydroxyapatite Prostheses for Cranioplasty: Evaluation of Postmarketing Data on 2697 Patients

Roberto Stefini, Bruno Zanotti, Angelo Nataloni [...]

Journal of Applied Biomaterials & Functional Materials

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