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Research article

First published 2010-02

Does Cultural Difference Affect Customer’s rEsponse in a Crowded Restaurant Environment? a Comparison of American Versus Chinese Customers

Dae-Young Kim, Li Wen, Kyungrok Doh

Journal of Hospitality & Tourism Research

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Research article

First published 2021-9

Peer Crowd Identification of Young and Early Middle Adulthood Customers at Vape Shops

Steve Sussman, Artur Galimov, Leah Meza [...]

Journal of Drug Education: Substance Use Research and Prevention

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Research article

First published 2024-8

Crowd-Starting a Shared (Shuttle) Service With Customer Suggestions

Long He, Tu Ni

Production and Operations Management

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Research article

First published 2016-2

Frontline Employee Customer-Oriented Attitude in the Presence of Job Demands and Resources

Jaewon (Jay) Yoo, Todd J. Arnold

Journal of Service Research

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Research article

First published 2017-11

Should Anthropomorphized Brands Engage Customers? The Impact of Social Crowding on Brand Preferences

Marina Puzakova, Hyokjin Kwak

Journal of Marketing

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Research article

First published 2016-12

Shopping Behavioral Intentions Contributed by Store Layout and Perceived Crowding: An Exploratory Study Using Computer Walk–Through Simulation

Ahmed Alawadhi, So–Yeon Yoon

Journal of Interior Design

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Research article

First published 1975-8

Crowding and Satisfaction in a Banking Environment,an Ethological Approach

Richard S. Cimbalo, Patricia M. Mousaw

Psychological Reports

Open access

Research article

First published 2025-6

Optimizing Service Operations With Price- and Density-Dependent Demand: A Copula-Based Approach

Andrew E Frazelle, Toghrul Rasulov, Shouqiang Wang

Production and Operations Management

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Research article

First published 2017

Perceived Reality

Dea van Lierop, Ahmed El-Geneidy

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 1997-04

Preventing Customer Altercations in Nightclubs

Blair J. Berkley

Cornell Hospitality Quarterly

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