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Retricted access

Research article

First published 2025-6

Customer-Centric Contract Changes

Phillip Wiseman, Sascha Alavi, Johannes Habel [...]

Journal of Marketing Research

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Research article

First published 2020-11

The dynamic process of customer psychological contracts in a service context

Xin Zhao, Na Fu, Susan Taylor [...]

International Journal of Market Research

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Research article

First published 2011-09

Optimizing Customer Forecasts for Forecast‐Commitment Contracts

Elizabeth J. Durango‐Cohen, Candace A. Yano

Production and Operations Management

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Research article

First published 2019-03

The Impact of Custom Contracting and the Infomediary Role of Healthcare GPOs

Rajib Lochan Saha, Abraham Seidmann, Vera Tilson

Production and Operations Management

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Research article

First published 2010-11

Breach Begets Breach: Trickle-Down Effects of Psychological Contract Breach on Customer Service

Prashant Bordia, Simon Lloyd D. Restubog, Sarbari Bordia [...]

Journal of Management

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Research article

First published 2021-11

A custom-made conformer wrapped in lower oral mucosa for the correction of severely contracted socket

Fan Yang, Zhengkang Li, Yuan Deng

European Journal of Ophthalmology

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Research article

First published 1989-04

Contradictory Effects of Customized Contract Training in Community Colleges

Fred L. Pincus

Critical Sociology

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Research article

First published 2023-8

Customer–Salesperson Price Negotiations During Exceptional Demand Contractions

Claire Cardy, Nawar N. Chaker, Johannes Habel [...]

Journal of Service Research

Free access

Research article

First published 2001-6

Automation for Contract Laboratories — Benefits from a Customer Perspective

Nigel North

Journal of Laboratory Automation

Open access

Research article

First published 2019-8

The Perils of Service Contract Divestment: When and Why Customers Seek Revenge and How It Can Be Attenuated

Christina M. Haenel, Hauke A. Wetzel, Maik Hammerschmidt

Journal of Service Research

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