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Research article

First published 2004-08

The Critical Incident Technique in Service Research

Dwayne D. Gremler

Journal of Service Research

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Article commentary

First published 2019-6

The Critical Incident Technique: Method or Methodology?

Roderik F. Viergever

Qualitative Health Research

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Research article

First published 2006-02

The Utilization of Critical Incident Technique to Examine Cruise Passengers’ Repurchase Intentions

James F. Petrick, Catherine Tonner, Christina Quinn

Journal of Travel Research

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Research article

First published 2005-11

Fifty years of the critical incident technique: 1954-2004 and beyond

Lee D. Butterfield, William A. Borgen, Norman E. Amundson [...]

Qualitative Research

Free access

Research article

First published 2015-1

Critical Incident Technique – a Useful Method for the Paramedic Researcher's Toolkit

Peter Mulholland, Tony Barnett, Jess Woodroffe

Paramedicine

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Other

First published 2008-07

Critique of the critical incident technique

Leighsa Sharoff

Journal of Research in Nursing

Free access

Research article

First published 2019-6

Uncovering cultural assumptions: Using a critical incident technique during an international student-teaching field experience

Samara Madrid Akpovo

Contemporary Issues in Early Childhood

Open access

Research article

First published 2021-2

Exploring social justice pedagogies in health and physical education through Critical Incident Technique methodology

Rod Philpot, Wayne Smith, Göran Gerdin [...]

European Physical Education Review

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Research article

First published 2012-4

Assessing Travel Business Partners Using the Critical Incident Technique and the Analytic Hierarchy Process

Wen-Yu Chen, Chia-Yuan Hsu

Tourism Economics

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Research article

First published 1994-10

The Critical Incident Technique: 40 Years Later

Lawrence G. Shattuck, David D. Woods

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

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