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Retricted access

Research article

First published 2023-11

The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay

Fei Hao, Richard T. R. Qiu, Jinah Park [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2023-6

Does Trust Matter to Use Hotel Service Robot in COVID-19 Pandemic?

Hee Chung Chung, Namho Chung

Journal of Smart Tourism

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Research article

First published 2025-2

A Systematic Review of Contactless Technologies Research in Hospitality and Tourism During the COVID-Pandemic

Bobbie Rathjens, Nefike Gunden, Lu Zhang [...]

Journal of Hospitality & Tourism Research

Retricted access

Research article

First published 2023-6

Factors Influencing Post-Adoption Resistance to Self-Order Kiosks at Fast-Food Restaurants: A Focus on the New-Silver Generation

Hwaran Lee, Eunkyung Kang, Kyung Young Lee [...]

Journal of Smart Tourism

Retricted access

Research article

First published 2025

ROBObiTe: Where Technology Enhances Dining

Yuze Ji, Mehmet Erdem

Journal of Hospitality & Tourism Cases: An International Case Journal

Open access

Research article

First published 2024-1

Contact or Contactless Payment: Impact of COVID-19 Pandemic on Consumer Decision Making in Money Domain

Yu Li, Sang-June Park, Hao Li [...]

Sage Open

Open access

Research article

First published 2023-5

Will Social Distancing in Service Encounters Affect Consumers’ Value Perception During the COVID-19 Pandemic? The Role of Servicescape,Self-Efficacy,and Technological Intervention

Ying Feng, Jie Meng

Journal of Interactive Marketing

Retricted access

Research article

First published 2013-1

Unbanked Transit Riders and Open Payment Fare Collection

Candace Brakewood, George Kocur

Transportation Research Record: Journal of the Transportation Research Board

Open access

Research article

First published 2011-1

Value Chain Flexibility with RFID: A Case Study of the Octopus Card

Lam Tak Ming

International Journal of Engineering Business Management

Retricted access

Research article

First published 2024-11

Explaining the nonalignment of ecosystem partners: A structuralist approach

Magali Malherbe, Albéric Tellier

Strategic Organization

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