Sage Journals: Discover world-class research

Open access

Research article

First published 2020

The impact of a dedicated contact centre on the clinical outcome of patients with inflammatory bowel disease during the COVID-19 outbreak

Olga Maria Nardone, Antonio Rispo, Anna Testa [...]

Therapeutic Advances in Gastroenterology

Retricted access

Research article

First published 1999-10

Mediation and Post-Adoption Contact: The Early Experience of the Post-Adoption Centre Contact Mediation Service

Carol Kedward, Barry Luckock, Hilary Lawson

Adoption & Fostering

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Research article

First published 2025-12

Artificial intelligence solutions in Istat contact centre for data seekers and survey respondents

Agrillo Salvatore, Bosso Paola, Fazzi Gabriella [...]

Statistical Journal of the IAOS

Open access

Research article

First published 2025-4

Optimising workplace health programmes using organisational culture: Post-COVID perspectives from managers and workplace health experts from the UK contact centre industry

Jillian Manner, Belinda Steffan, Ruth Jepson [...]

Journal of Industrial Relations

Retricted access

Research article

First published 2010

Management of eWork health issues: A new perspective on an old problem

Elizabeth Kirk, Jenny Strong

WORK: A Journal of Prevention,Assessment & Rehabilitation

Free access

Meeting report

First published 1975-10

The Role of Anonymity in Suicidal Contacts with a Crisis Intervention Centre*

Geoffrey Nelson, Jennifer Mckenna, Michael Koperno [...]

The Canadian Journal of Psychiatry

Retricted access

Other

First published 2011-2

The psychological contract of call-centre workers: Employment conditions,satisfaction and civic virtue behaviours

Maria José Chambel, Carlos-María Alcover

Economic and Industrial Democracy

Open access

Research article

First published 2023-7

Keeping in touch: Looked after children and young people’s views on their contact arrangements

Julie Selwyn, Shirley Lewis

Adoption & Fostering

Retricted access

Research article

First published 2020-3

Healthcare staff's experiences of implementing one to one contact in nursing homes

Ann Karin Helgesen, Liv Berit Fagerli, Vigdis Abrahamsen Grøndahl

Nursing Ethics

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Research article

First published 2011-2

From comfort zone to contact zone Lessons from a Belfast writing centre

Kathleen Shine Cain

Arts and Humanities in Higher Education

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