Search results: Sage Journals

Free accessResearch articleFirst published March, 2009

Consumer Satisfaction with the Services of Prosthetics and Orthotics Facilities

Joline Bosmans, Jan Geertzen, Pieter U. Dijkstra

Prosthetics and Orthotics International

Restricted accessResearch articleFirst published February, 2007

Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations

Karthik Namasivayam, Anna S. Mattila

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published May, 2011

The Effect of Unrelated Supporting Service Quality on Consumer Delight,Satisfaction,and Repurchase Intentions

Xuehua Wang

Journal of Service Research

Restricted accessResearch articleFirst published June 21, 2021

A sentiment analysis of the influence of service attributes on consumer satisfaction

Man Wang, Jia Zhou, Huazhi Lin

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Open accessResearch articleFirst published January, 2025

Clear is Popular: The Emoticon Picture Clarity Affects Consumer Service Satisfaction

Xiaohe Dai, Zhiyuan Huang

Sage Open

Restricted accessResearch articleFirst published May, 2010

Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress on Satisfaction Formation

Breffni M. Noone, Anna S. Mattila

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published June, 2015

Cross-National Differences in Consumer Satisfaction: Mobile Services in Emerging and Developed Markets

Forrest V. Morgeson, Pratyush Nidhi Sharma, G. Tomas M. Hult

Journal of International Marketing

Restricted accessResearch articleFirst published September, 1997

Consumer satisfaction with the services of the Alzheimer's Association

Nancy Morrow-Howell, Mel Belton, Kathleen O'Brien [...]

American Journal of Alzheimer's Disease & Other Dementias®

Restricted accessResearch articleFirst published June, 2016

Influence of service quality on consumers’ satisfaction with mobile telecommunication services in Nigeria

Wole Michael Olatokun, Folake Oyelola Ojo

Information Development

Restricted accessResearch articleFirst published January, 2003

A Multidimensional Approach to the Structure of Consumer Satisfaction with Vocational Rehabilitation Services

John F. Kosciulek

Rehabilitation Counseling Bulletin

Free accessResearch articleFirst published March, 2009

Consumer Satisfaction with the Services of Prosthetics and Orthotics Facilities

Joline Bosmans, Jan Geertzen, Pieter U. Dijkstra

Prosthetics and Orthotics International

Restricted accessResearch articleFirst published February, 2007

Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations

Karthik Namasivayam, Anna S. Mattila

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published May, 2011

The Effect of Unrelated Supporting Service Quality on Consumer Delight,Satisfaction,and Repurchase Intentions

Xuehua Wang

Journal of Service Research

Restricted accessResearch articleFirst published June 21, 2021

A sentiment analysis of the influence of service attributes on consumer satisfaction

Man Wang, Jia Zhou, Huazhi Lin

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Open accessResearch articleFirst published January, 2025

Clear is Popular: The Emoticon Picture Clarity Affects Consumer Service Satisfaction

Xiaohe Dai, Zhiyuan Huang

Sage Open

Restricted accessResearch articleFirst published May, 2010

Consumer Goals and the Service Encounter: Evaluating Goal Importance and the Moderating Effect of Goal Progress on Satisfaction Formation

Breffni M. Noone, Anna S. Mattila

Journal of Hospitality & Tourism Research

Restricted accessResearch articleFirst published June, 2015

Cross-National Differences in Consumer Satisfaction: Mobile Services in Emerging and Developed Markets

Forrest V. Morgeson, Pratyush Nidhi Sharma, G. Tomas M. Hult

Journal of International Marketing

Restricted accessResearch articleFirst published September, 1997

Consumer satisfaction with the services of the Alzheimer's Association

Nancy Morrow-Howell, Mel Belton, Kathleen O'Brien [...]

American Journal of Alzheimer's Disease & Other Dementias®

Restricted accessResearch articleFirst published June, 2016

Influence of service quality on consumers’ satisfaction with mobile telecommunication services in Nigeria

Wole Michael Olatokun, Folake Oyelola Ojo

Information Development

Restricted accessResearch articleFirst published January, 2003

A Multidimensional Approach to the Structure of Consumer Satisfaction with Vocational Rehabilitation Services

John F. Kosciulek

Rehabilitation Counseling Bulletin