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Retricted access

Research article

First published 2018-3

Procedural Justice and Citizen Review of Complaints Against the Police: Structure,Outcomes,and Complainants’ Subjective Experiences

Robert E. Worden, Heidi S. Bonner, Sarah J. McLean

Police Quarterly

Retricted access

Review article

First published 2023-11

Return on Investment of Complaint Management: A Review and Research Agenda

Jamie Carlson, Tania Sourdin, Christine Armstrong [...]

Australasian Marketing Journal

Free access

Research article

First published 2023-1

Subjective cognitive complaints and subjective cognition following electroconvulsive therapy for depression: A systematic review and meta-analysis

Maria Semkovska, Hannah Knittle, Janet Leahy [...]

Australian & New Zealand Journal of Psychiatry

Retricted access

Review article

First published 1997-07

Complaints Within Constraints: A Critical Review and Analysis of the Citizen's Charter Complaints Task Force

Martin Blackmore

Public Policy and Administration

Open access

Research article

First published 2021

A Taxonomic Review of Patient Complaints in Adult Hospital Medicine

Richard M Elias, Karen M Fischer, Mustaqeem A Siddiqui [...]

Journal of Patient Experience

Retricted access

Research article

First published 2002-07

If You Build It,They Will Come: Consequences of Improved Citizen Complaint Review Procedures

John L. Worrall

Crime & Delinquency

Retricted access

Research article

First published 2007-12

Is It an Inside Job?

John Liederbach, Lorenzo M. Boyd, Robert W. Taylor [...]

Criminal Justice Policy Review

Open access

Review article

First published 2022

Self-Reported Visual Complaints in People with Parkinson’s Disease: A Systematic Review

Iris van der Lijn, Gera A. de Haan, Famke Huizinga [...]

Journal of Parkinson’s Disease

Retricted access

Research article

First published 2015-5

Factors Affecting Customer Satisfaction in Responses to Negative Online Hotel Reviews

Hyounae Min, Yumi Lim, Vincent P. Magnini

Cornell Hospitality Quarterly

Open access

Review article

First published 2024-12

A Rapid Review on Complaint Mechanisms for Interpersonal Violence: Integrating Research-Based Recommendations from Multiple Sectors to Inform Sport Settings

Stephanie Radziszewski, Sylvie Parent, Elisabeth St-Pierre [...]

Trauma,Violence,& Abuse

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