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Blandine Antéblian, Marc Filser, Claire Roederer
Fabien Rogeon, Aurélia Michaud-Trévinal, Isabelle Collin-Lachaud
Abdelmajid Amine, André Fady, Suzanne Pontier
Florence Jany-Catrice, Steffen Lehndorff
A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry
James W. Peltier, John A. Schibrowsky, Yushan Zhao
Ingrid Verheul, Martin Carree, Enrico Santarelli