Search results: Sage Journals

Restricted accessResearch articleFirst published April, 2019

Citizen Expectations and Satisfaction Over Time: Findings From a Large Sample Panel Survey of Public School Parents in Denmark

Morten Hjortskov

The American Review of Public Administration

Restricted accessResearch articleFirst published January, 2022

Symbolic Representation,Expectancy Disconfirmation,and Citizen Complaints Against Police

Euipyo Lee, Sean Nicholson-Crotty

The American Review of Public Administration

Restricted accessResearch articleFirst published January, 2021

Bureaucratic contacts and their impact on citizen satisfaction with local government agencies: The influence of expectation

Feng Wang, Kyu-Nahm Jun, Lili Wang

Public Policy and Administration

Restricted accessResearch articleFirst published October, 1999

Raising the Expectation Interest: New Labour and the Citizen's Charter

Ian Taylor

Public Policy and Administration

Restricted accessResearch articleFirst published September, 2019

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Bernd W. Wirtz, Jan C. Weyerer, Michael Rösch

International Review of Administrative Sciences

Restricted accessResearch articleFirst published August, 2015

How do Citizens Evaluate Public Officials? The Role of Performance and Expectations on Political Trust

Ben Seyd

Political Studies

Open accessResearch articleFirst published July, 2023

Conditional trust: Citizens’ council on data-driven media personalisation and public expectations of transparency and accountability

Yen Nee Wong, Rhia Jones, Ranjana Das [...]

Big Data & Society

Restricted accessResearch articleFirst published February, 2026

Expectations versus experience: What do citizens demand when dealing with criminal courts?

Esther Fernández-Molina, Áurea Esther Grijalva-Eternod

Criminology & Criminal Justice

Restricted accessResearch articleFirst published September, 1997

Complaints Against the Police: A Focus Group Study of Citizen Perceptions,Goals,and Expectations

Samuel Walker

Criminal Justice Review

Open accessResearch articleFirst published 2025

Does citizen participation promote peace agreement implementation? Evidence from Colombia

Theresa Bachmann

Cooperation and Conflict

Restricted accessResearch articleFirst published April, 2019

Citizen Expectations and Satisfaction Over Time: Findings From a Large Sample Panel Survey of Public School Parents in Denmark

Morten Hjortskov

The American Review of Public Administration

Restricted accessResearch articleFirst published January, 2022

Symbolic Representation,Expectancy Disconfirmation,and Citizen Complaints Against Police

Euipyo Lee, Sean Nicholson-Crotty

The American Review of Public Administration

Restricted accessResearch articleFirst published January, 2021

Bureaucratic contacts and their impact on citizen satisfaction with local government agencies: The influence of expectation

Feng Wang, Kyu-Nahm Jun, Lili Wang

Public Policy and Administration

Restricted accessResearch articleFirst published October, 1999

Raising the Expectation Interest: New Labour and the Citizen's Charter

Ian Taylor

Public Policy and Administration

Restricted accessResearch articleFirst published September, 2019

Open government and citizen participation: an empirical analysis of citizen expectancy towards open government data

Bernd W. Wirtz, Jan C. Weyerer, Michael Rösch

International Review of Administrative Sciences

Restricted accessResearch articleFirst published August, 2015

How do Citizens Evaluate Public Officials? The Role of Performance and Expectations on Political Trust

Ben Seyd

Political Studies

Open accessResearch articleFirst published July, 2023

Conditional trust: Citizens’ council on data-driven media personalisation and public expectations of transparency and accountability

Yen Nee Wong, Rhia Jones, Ranjana Das [...]

Big Data & Society

Restricted accessResearch articleFirst published February, 2026

Expectations versus experience: What do citizens demand when dealing with criminal courts?

Esther Fernández-Molina, Áurea Esther Grijalva-Eternod

Criminology & Criminal Justice

Restricted accessResearch articleFirst published September, 1997

Complaints Against the Police: A Focus Group Study of Citizen Perceptions,Goals,and Expectations

Samuel Walker

Criminal Justice Review

Open accessResearch articleFirst published 2025

Does citizen participation promote peace agreement implementation? Evidence from Colombia

Theresa Bachmann

Cooperation and Conflict