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Research article

First published 2012-8

Attributions After a Group Failure

Natalya N. Bazarova, Jeffrey T. Hancock

Communication Research

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Research article

First published 2014-11

A Meta-Analysis of Relationships Linking Service Failure Attributions to Customer Outcomes

Yves Van Vaerenbergh, Chiara Orsingher, Iris Vermeir [...]

Journal of Service Research

Open access

Research article

First published 2026

A metric-conjoint experiment on crowd lenders’ responses to failure attributions of entrepreneurs

Caroline Lindlar, Lina Uebbing, Larissa Pomrehn [...]

International Small Business Journal: Researching Entrepreneurship

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Research article

First published 2018-9

Other Customer Service Failures: Emotions,Impacts,and Attributions

Melissa A. Baker, Kawon Kim

Journal of Hospitality & Tourism Research

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Research article

First published 2017-5

Atypical Shifts Post-failure: Influence of Co-creation on Attribution and Future Motivation to Co-create

Praveen Sugathan, Kumar Rakesh Ranjan, Avinash G. Mulky

Journal of Interactive Marketing

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Research article

First published 1980-09

Attributions of Success and Failure

P. S. Fry, R. Ghosh

Journal of Cross-Cultural Psychology

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Research article

First published 2025-5

Consumers’ Brand Experiences With Robotic Service Failures: Modeling Appraisal,Attribution,and Psychological Reactance

Hyejo Hailey Shin, Vincent Wing Sun Tung, Miyoung Jeong

Journal of Hospitality & Tourism Research

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Research article

First published 2023

EFL learners’ versus instructors’ attributions of success and failure factors: A complexity theory perspective

Eman Alzaanin

Language Teaching Research

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Research article

First published 2000-11

The Effect of Perceived Justice and Attributions Regarding Service Failure and Recovery on Post-Recovery Customer Satisfaction and Service Quality Attitudes

Michael A. McCollough

Journal of Hospitality & Tourism Research

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Research article

First published 1994-03

Causal Attributions for College Success and Failure

Wenfan Yan, Eugene L. Gaier

Journal of Cross-Cultural Psychology

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