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Research article

First published 2016-2

Developing and Leveraging Human Capital Resource to Promote Service Quality

Samuel Aryee, Fred O. Walumbwa, Emmanuel Y. M. Seidu [...]

Journal of Management

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Research article

First published 2005-4

Market Orientation: A Meta-Analytic Review and Assessment of its Antecedents and Impact on Performance

Ahmet H. Kirca, Satish Jayachandran, William O. Bearden

Journal of Marketing

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Research article

First published 2010-6

Service Quality: The Key Role of Service Climate and Service Behavior of Boundary Employee Units

Esther Gracia, Eva Cifre, Rosa Grau

Group & Organization Management

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Research article

First published 2004-09

Web Services Workflows—Composition,Co-Ordination,and Transactions in Service-Oriented Computing

Schahram Dustdar

Concurrent Engineering

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Research article

First published 2008-1

Interaction Orientation and Firm Performance

Girish Ramani, V. Kumar

Journal of Marketing

Free access

Research article

First published 2016-4

Modeling and analyzing of an enterprise relationship network in the context of social manufacturing

Kai Ding, Pingyu Jiang, Jiewu Leng [...]

Proceedings of the Institution of Mechanical Engineers,Part B: Journal of Engineering Manufacture

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Research article

First published 2003

Florida Metropolitan Planning Organization Reports on Transit Capacity and Quality of Service: First-Year Evaluation

Victoria A. Perk, Chandra Foreman

Transportation Research Record: Journal of the Transportation Research Board

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Research article

First published 2025

Non-disabled and disabled baristas: How differently do employee service attributes affect customer satisfaction?

Jinkyung Jenny Kim, Chihyung Michael Ok, Kyu-Hyeon Joo [...]

Tourism and Hospitality Research

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Research article

First published 2005-08

Families’ Experiences of Support Provided by Resource-Oriented Family Professionals in Finland

Arja Häggman-Laitila

Journal of Family Nursing

Open access

Research article

First published 2025-10

Spatial Pattern Evolution and Driving Factors of Digital Industry in the Yellow River Basin

Zhengjie Tian, Suping Ma, Li Kong

Sage Open

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