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Retricted access

Research article

First published 2021-03-02

Enhanced hotel recommendation method addressing the deviation between overall rating and detailed criteria ratings on Tripadvisor.com

Leiguang Zhong, Yiyue Luo, Xin Zhang [...]

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2018

Hotel recommendation approach based on the online consumer reviews using interval neutrosophic linguistic numbers

Jian-Qiang Wang, Xu Zhang, Hong-Yu Zhang

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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Research article

First published 2017-5

Inside the Rating Scores: A Multilevel Analysis of the Factors Influencing Customer Satisfaction in the Hotel Industry

Tijana Radojevic, Nemanja Stanisic, Nenad Stanic

Cornell Hospitality Quarterly

Open access

Research article

First published 2021-7

What Are the Salient and Memorable Green-Restaurant Attributes? Capturing Customer Perceptions From User-Generated Content

Eunhye Park, Junehee Kwon, Bongsug (Kevin) Chae [...]

Sage Open

Open access

Research article

First published 2022-08

When Hotel Guests Complain About Tobacco,Electronic Cigarettes,and Cannabis: Lessons for Implementing Smoking Bans

Elizabeth AD Weigel, Georg E Matt

Tobacco Use Insights

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Research article

First published 2020-2

Hotel recommendation system by bipartite networks and link prediction

Buket Kaya

Journal of Information Science

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Research article

First published 2024-6

Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data

Hyekyung Park, Minwoo Lee, Ki-Joon Back [...]

Journal of Hospitality & Tourism Research

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Research article

First published 2021-4

Extremely Negative Ratings and Online Consumer Review Helpfulness: The Moderating Role of Product Quality Signals

Raffaele Filieri, Elisabetta Raguseo, Claudio Vitari

Journal of Travel Research

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Research article

First published 2023-07-02

Evaluation of the effect of online reviews on hotel ratings and overall score in Fermatean environment

Nguyen Xuan Thao, Truong Thi Thuy Duong

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

Retricted access

Research article

First published 2018-10-01

A comprehensive mechanism for hotel recommendation to achieve personalized search engine

Ying Huang, Hong-Yu Zhang, Jian-Qiang Wang

Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology

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