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Research article

First published 2023-2

Free-to-Fee Transformation of Industrial Services

Mekhail Mustak, Wolfgang Ulaga, Marcella Grohmann [...]

Journal of Service Research

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Research article

First published 1989-07

Failure in the Oil Patch: An Examination of the Production and Oil Field Services Industries

Harlan D. Platt, Marjorie A. Platt

The Energy Journal

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Research article

First published 1996-06

DEMAND MANAGEMENT‐TODAY'S CHALLENGE FOR SERVICE INDUSTRIES

Richard E. Crandall, Robert E. Markland

Production and Operations Management

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Research article

First published 2008-05

Operations in the Service Industries: Introduction to the Special Issue

Uday Apte, Costis Maglaras, Michael Pinedo

Production and Operations Management

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Research article

First published 1984-5

Research in the Food Service Industry: an Exploratory Study and Critique

Jeffrey D. Schaffer

Journal of Hospitality & Tourism Research

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Research article

First published 2013-6

The development of Korea’s service industry from a global historical perspective

Thanh Hoan Phan, Ji Young Jeong

International Area Studies Review

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Research article

First published 1988-2

The Three M's of Service Industry Productivity: Misunderstood,Miscalculated and Mismanaged

James Macaulay, Thomas P. Cullen

Journal of Hospitality & Tourism Research

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Research article

First published 2026-1

Impact of resource reconfiguration on total factor productivity of service industry

Yanhui Hu, Mengmeng Wang

International Journal of Electrical Engineering & Education

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Research article

First published 2011-3

Software Services Industry Context and Performance Management

Anupriya Singh, Tanuja Agarwala

Vision: The Journal of Business Perspective

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Research article

First published 2014-2

Revenue and Profit Implications of Industrial Service Strategies

Andreas Eggert, Jens Hogreve, Wolfgang Ulaga [...]

Journal of Service Research

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