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Other

First published 2009-12

Convenience: a services perspective

Jillian Dawes Farquhar, Jennifer Rowley

Marketing Theory

Retricted access

Research article

First published 2014-5

Impact of Service Quality,Service Convenience and Perceived Price Fairness on Customer Satisfaction in Indian Retail Banking Sector

Vinita Kaura, Chalasani S. Durga Prasad, Sourabh Sharma

Management and Labour Studies

Free access

Research article

First published 2011-10

Validating Service Convenience Scale and Profiling Customers: A Study in the Indian Retail Context

Jayesh P Aagja, Toby Mammen, Amit Saraswat

Vikalpa: The Journal for Decision Makers

Open access

Research article

First published 2025-7

Customer Loyalty and Fitness Centers Competitiveness: The Role of Service Convenience and Multidimensional Perceived Value

İlknur Özdemir, Ali Sevilmiş, Jerónimo García-Fernández [...]

Sage Open

Retricted access

Research article

First published 2021-6

A Study of Commuter’s Shift Behaviour Towards New Age Convenient Transport Services

Shubhendra Singh Parihar, Puneet Rai, Masood Siddiqui

FIIB Business Review

Retricted access

Research article

First published 2002-7

Understanding Service Convenience

Leonard L. Berry, Kathleen Seiders, Dhruv Grewal

Journal of Marketing

Retricted access

Research article

First published 2013-9

Customer Perception of Service Convenience: A Comparison between Public and New Private Sector Banks

Vinita Kaura, Ch. S. Durga Prasad, Sourabh Sharma

Global Business Review

Retricted access

Research article

First published 2010-3

Customer Reactions to Service Separation

Hean Tat Keh, Jun Pang

Journal of Marketing

Retricted access

Research article

First published 2017-6

Convenience and accessibility of library services to students with disabilities at the University of Limpopo in South Africa

Justice Phukubje, Mpho Ngoepe

Journal of Librarianship and Information Science

Open access

Research article

First published 2026-2

An Inconvenient Truth: Understanding Service Inconvenience in Digital Platforms

Natalia Amat-Lefort, Stuart J. Barnes

Journal of Service Research

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