Search results: Sage Journals

Restricted accessResearch articleFirst published February, 2010

Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters

Yun Kyung Cho, Larry J. Menor

Journal of Service Research

Restricted accessResearch articleFirst published 2025

Assessing Healthcare Delivery and Service  Quality in Community Clinics

Md Nasir Uddin, Anas Al Masud, Ridwan Islam Sifat

Journal of Health Management

Restricted accessResearch articleFirst published March, 2017

Implementing Quality Healthcare Strategies for Improving Service Delivery at Private Hospitals in India

Varsha Agarwal, Ganesh L.

Journal of Health Management

Open accessResearch articleFirst published 2021

Perceived physical accessibility,mother’s perception of quality of care,and utilization of skilled delivery service in rural Ethiopia

Shewangizaw Hailemariam, Lidya Gutema, Molla Asnake [...]

Sage Open Medicine

Open accessReview articleFirst published 2024

Capturing patient experiences of care with digital technology to improve service delivery and quality of care: A scoping review

Patrick Dodson, Anne M. Haase, Mona Jeffreys [...]

DIGITAL HEALTH

Restricted accessResearch articleFirst published June, 2022

Quality of Public Services in the Era of Guaranteed Public Service Delivery

Urvashi Pareek, Nagendra Ambedkar Sole

Indian Journal of Public Administration

Restricted accessResearch articleFirst published September, 2024

How Own Delivery Services Influence Customer Behavior and Sales in Online Retail? Building Trust and Improving Delivery Quality in Digital Economy

Banggang Wu, Yubo Chen, Prasad A. Naik

Journal of Marketing

Restricted accessResearch articleFirst published July, 2019

Hotel room attendants’ delivery of quality service

Sandra L Kensbock, Anoop Patiar, Gayle Jennings

Tourism and Hospitality Research

Restricted accessResearch articleFirst published October, 2002

Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge

Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra

Journal of the Academy of Marketing Science

Open accessResearch articleFirst published May, 2022

Multilevel Influences on Providers' Delivery of Contraceptive Services: A Qualitative Thematic Analysis

Abbey K. Mann, Amal Khoury, Paezha McCartt [...]

Women's Health Reports

Restricted accessResearch articleFirst published February, 2010

Toward a Provider-Based View on the Design and Delivery of Quality E-Service Encounters

Yun Kyung Cho, Larry J. Menor

Journal of Service Research

Restricted accessResearch articleFirst published 2025

Assessing Healthcare Delivery and Service  Quality in Community Clinics

Md Nasir Uddin, Anas Al Masud, Ridwan Islam Sifat

Journal of Health Management

Restricted accessResearch articleFirst published March, 2017

Implementing Quality Healthcare Strategies for Improving Service Delivery at Private Hospitals in India

Varsha Agarwal, Ganesh L.

Journal of Health Management

Open accessResearch articleFirst published 2021

Perceived physical accessibility,mother’s perception of quality of care,and utilization of skilled delivery service in rural Ethiopia

Shewangizaw Hailemariam, Lidya Gutema, Molla Asnake [...]

Sage Open Medicine

Open accessReview articleFirst published 2024

Capturing patient experiences of care with digital technology to improve service delivery and quality of care: A scoping review

Patrick Dodson, Anne M. Haase, Mona Jeffreys [...]

DIGITAL HEALTH

Restricted accessResearch articleFirst published June, 2022

Quality of Public Services in the Era of Guaranteed Public Service Delivery

Urvashi Pareek, Nagendra Ambedkar Sole

Indian Journal of Public Administration

Restricted accessResearch articleFirst published September, 2024

How Own Delivery Services Influence Customer Behavior and Sales in Online Retail? Building Trust and Improving Delivery Quality in Digital Economy

Banggang Wu, Yubo Chen, Prasad A. Naik

Journal of Marketing

Restricted accessResearch articleFirst published July, 2019

Hotel room attendants’ delivery of quality service

Sandra L Kensbock, Anoop Patiar, Gayle Jennings

Tourism and Hospitality Research

Restricted accessResearch articleFirst published October, 2002

Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge

Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra

Journal of the Academy of Marketing Science

Open accessResearch articleFirst published May, 2022

Multilevel Influences on Providers' Delivery of Contraceptive Services: A Qualitative Thematic Analysis

Abbey K. Mann, Amal Khoury, Paezha McCartt [...]

Women's Health Reports