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Articles (64)

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1-10 of 64 results for Online Healthcare Consultation Service

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Select article: Unraveling the Transformative Effects of Online Healthcare Consultation Services on Outpatient and Inpatient Costs

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Research article

First published 2025

Unraveling the Transformative Effects of Online Healthcare Consultation Services on Outpatient and Inpatient Costs

Hualong Yang, Le Wang, Xin (Robert) Luo [...]

Production and Operations Management

Select article: Dyadic Interactions and Patient Service Evaluation in Online Healthcare Consultations: The Role of Communication Alignment

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Research article

First published 2026-1

Dyadic Interactions and Patient Service Evaluation in Online Healthcare Consultations: The Role of Communication Alignment

Hongying Tan, Benjiang Lu, Zhengrui Jiang [...]

Production and Operations Management

Select article: Why and When do Patients Use e-Consultation Services? The Trust and Resource Supplementary Perspectives

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Research article

First published 2018-01

Why and When do Patients Use e-Consultation Services? The Trust and Resource Supplementary Perspectives

Jia Li, Minghui Liu, Xuan Liu [...]

Telemedicine and e-Health

Select article: Effects of Online–Offline Service Integration on e‐Healthcare Providers: A Quasi‐Natural Experiment

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Research article

First published 2021-08

Effects of Online–Offline Service Integration on e‐Healthcare Providers: A Quasi‐Natural Experiment

Ni Huang, Zhijun Yan, Haonan Yin

Production and Operations Management

Select article: Prosocial behaviors and economic performance: Evidence from an online mental healthcare platform

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Research article

First published 2022-10

Prosocial behaviors and economic performance: Evidence from an online mental healthcare platform

Zhijun Yan, Lini Kuang, Liangfei Qiu

Production and Operations Management

Select article: Exploring factors affecting patient satisfaction in online healthcare: A machine learning approach grounded in empathy theory

Open access

Research article

First published 2024

Exploring factors affecting patient satisfaction in online healthcare: A machine learning approach grounded in empathy theory

Junbai Chen, Guoping Wu, Tong Zhang [...]

DIGITAL HEALTH

Select article: Online Clinical Consultation as a Utility Tool for Managing Medical Crisis During a Pandemic: Retrospective Analysis on the Characteristics of Online Clinical Consultations During the COVID-19 Pandemic

Open access

Research article

First published 2020

Online Clinical Consultation as a Utility Tool for Managing Medical Crisis During a Pandemic: Retrospective Analysis on the Characteristics of Online Clinical Consultations During the COVID-19 Pandemic

Fengli Zhou, Zhouhan Wang, Xiaojun Mai [...]

Journal of Primary Care & Community Health

Select article: Quid pro quo in online medical consultation? Investigating the effects of small monetary gifts from patients

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Research article

First published 2022-04

Quid pro quo in online medical consultation? Investigating the effects of small monetary gifts from patients

Wei Zhao, Qianqian Ben Liu, Xitong Guo [...]

Production and Operations Management

Select article: Exploring Patients' Consultation Behaviors in the Online Health Community: The Role of Disease Risk

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Research article

First published 2019-03

Exploring Patients' Consultation Behaviors in the Online Health Community: The Role of Disease Risk

Fei Liu, Yingying Li, Xiaofeng Ju

Telemedicine and e-Health

Select article: Client experiences with telehealth using LINE for consultation and assessment of adverse effects of contraceptive implants during the COVID-19 pandemic in Thailand

Open access

Research article

First published 2023

Client experiences with telehealth using LINE for consultation and assessment of adverse effects of contraceptive implants during the COVID-19 pandemic in Thailand

On-anya Phianphitthayakul, Jiayu Li, Ratthapong Rongkapich [...]

DIGITAL HEALTH

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