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Articles (292)

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1-10 of 292 results for Library service quality

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Select article: Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach

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Research article

First published 2019-3

Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach

Nasra Gathoni, Thomas Van der Walt

Journal of Librarianship and Information Science

Select article: Individual differences in service quality of university libraries in Bangladesh

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Research article

First published 2024-10

Individual differences in service quality of university libraries in Bangladesh

Md Jahangir Alam, Wares-Ul-Matin, Bilkis Begum

IFLA Journal

Select article: A systematic review of library service quality studies: Models,dimensions,research populations and methods

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Review article

First published 2024-6

A systematic review of library service quality studies: Models,dimensions,research populations and methods

Mamta, Vinit Kumar

Journal of Librarianship and Information Science

Select article: Developing a service performance assessment system to improve service quality of academic libraries

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Research article

First published 2013-12

Developing a service performance assessment system to improve service quality of academic libraries

Muhammad Jaber Hossain, SM Zabed Ahmed

Business Information Review

Select article: Analysis of the factors affecting the quality of service in public libraries in Korea

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Research article

First published 2015-9

Analysis of the factors affecting the quality of service in public libraries in Korea

Kyung-Jae Bae, Sung-Jong Cha

Journal of Librarianship and Information Science

Select article: Effects of service quality on satisfaction in Eastern University Library,Bangladesh

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Research article

First published 2021-6

Effects of service quality on satisfaction in Eastern University Library,Bangladesh

Md. Jahangir Alam

IFLA Journal

Select article: Developing a checklist for qualitative evaluation of service charters in academic libraries

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Research article

First published 2008-06

Developing a checklist for qualitative evaluation of service charters in academic libraries

Maria Pinto

Journal of Librarianship and Information Science

Select article: A study on the evaluation of University Library Service Quality using the Kano model

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Research article

First published 2025

A study on the evaluation of University Library Service Quality using the Kano model

Journal of Librarianship and Information Science

Select article: Unveiling the research pattern and trends in library service quality studies: A meta-narrative review

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Review article

First published 2021

Unveiling the research pattern and trends in library service quality studies: A meta-narrative review

Priya Vaidya, Basharat Ahmad Malik, P.M. Naushad Ali

Journal of Librarianship and Information Science

Select article: How to measure service quality,customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

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Research article

First published 2023-9

How to measure service quality,customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

Dong-Geun Oh

Journal of Librarianship and Information Science

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