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Retricted access

Research article

First published 1999-09

THE IMPACT OF HUMAN ERROR ON DELIVERING SERVICE QUALITY

Douglas M. Stewart, Richard B. Chase

Production and Operations Management

Open access

Research article

First published 2026-2

AI in Service Design: A New Framework for Hybrid Human–AI Service Encounters

Marzia Mortati, Giovanna Viana Mundstock Freitas

Journal of Service Research

Retricted access

Research article

First published 2016-11

Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service Systems

Christoph F. Breidbach, David Antons, Torsten Oliver Salge

Journal of Service Research

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Research article

First published 2004-12

Ethical Practice in the Contemporary Human Services

Bob Lonne, Catherine Mcdonald, Tricia Fox

Journal of Social Work

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Research article

First published 2019-12

Demonstrating Value for Human and Social Services Investment

Hurriyet Babacan

The International Journal of Community and Social Development

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Other

First published 2006-03

Charity for Profit? Exploring Factors Associated with the Commercialization of Human Service Nonprofits

Baorong Guo

Nonprofit and Voluntary Sector Quarterly

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Research article

First published 1996-03

Psychosomatic symptoms in human service work

Björn Söderfeldt, Marie Söderfeldt, Carl-Göran Ohlson [...]

Scandinavian Journal of Public Health

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Research article

First published 2026-4

Dilemma in Providing Human Services Under Transactional Contracting: A Case Study of Korea's Public Employment Service

Sang-Tae Kim

The American Review of Public Administration

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Introduction

First published 2004-12

Human Resource Management in European Public Services

David Farnham

Review of Public Personnel Administration

Retricted access

Research article

First published 2012-4

How Humanism Can Contribute to the Development and Uniqueness of Service Management

Mette Sandoff

Journal of Human Values

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