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Articles (384)

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1-10 of 384 results for Disconfirmation

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Select article: The Confirmation and Disconfirmation of Expectancies in Computer-Mediated Communication

Retricted access

Research article

First published 2015-3

The Confirmation and Disconfirmation of Expectancies in Computer-Mediated Communication

Stephanie Tom Tong, Joseph B. Walther

Communication Research

Select article: The Expectancy-Disconfirmation Paradigm: A Critique

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Research article

First published 2001-05

The Expectancy-Disconfirmation Paradigm: A Critique

Atila Yüksel, Fisun Yüksel

Journal of Hospitality & Tourism Research

Select article: “I Expected More From You”: The Effect of Expectation-Disconfirmation on Employees’ Satisfaction With Supervisory Support

Open access

Research article

First published 2023-6

“I Expected More From You”: The Effect of Expectation-Disconfirmation on Employees’ Satisfaction With Supervisory Support

Julia Penning de Vries, Eva Knies

Review of Public Personnel Administration

Select article: On the Conceptual Disconfirmation of Theories

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Research article

First published 1981-03

On the Conceptual Disconfirmation of Theories

Anthony G. Greenwald, David L. Ronis

Personality and Social Psychology Bulletin

Select article: Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior

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Research article

First published 2023-3

Are Hotel Guests Altruistic? How Positive Review Disconfirmation Affects Consumers’ Online Review Behavior

Hengyun Li, Fang Meng, Simon Hudson

Journal of Hospitality & Tourism Research

Select article: Customer Responses to Airline Service Failure: Perspectives from Expectation Disconfirmation Theory

Open access

Research article

First published 2024-4

Customer Responses to Airline Service Failure: Perspectives from Expectation Disconfirmation Theory

Nguyen Ngoc Hien, Nguyen Thanh Long, Vo Tan Liem [...]

Sage Open

Select article: Symbolic Representation,Expectancy Disconfirmation,and Citizen Complaints Against Police

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Research article

First published 2022-1

Symbolic Representation,Expectancy Disconfirmation,and Citizen Complaints Against Police

Euipyo Lee, Sean Nicholson-Crotty

The American Review of Public Administration

Select article: Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation

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Research article

First published 2022-10

Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation

Ebru Kuzgun, Nesenur Altinigne, Esra Arıkan

Journal of Vacation Marketing

Select article: Disconfirming communication and self-verification in marriage: Associations among the demand/withdraw interaction pattern,feeling understood,and marital satisfaction

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Research article

First published 2005-02

Disconfirming communication and self-verification in marriage: Associations among the demand/withdraw interaction pattern,feeling understood,and marital satisfaction

Harry Weger

Journal of Social and Personal Relationships

Select article: Culture and service-related positive disconfirmations

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Research article

First published 2012-7

Culture and service-related positive disconfirmations

Vincent P Magnini, Derya Kara, John C Crotts [...]

Journal of Vacation Marketing

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