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Articles (2013)

Journals (0)

1-10 of 2013 results for Customer reviews

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Select article: Analyzing the impact of features embedded in customers’ reviews of refurbished mobile phones on customer satisfaction

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Research article

First published 2025-1

Analyzing the impact of features embedded in customers’ reviews of refurbished mobile phones on customer satisfaction

Anu Gupta Aggarwal, Shikha Tomar, Sameer Anand [...]

Intelligent Decision Technologies

Select article: Online Customer Reviews of Hotels

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Research article

First published 2013-8

Online Customer Reviews of Hotels

Santiago Melián-González, Jacques Bulchand-Gidumal, Beatriz González López-Valcárcel

Cornell Hospitality Quarterly

Select article: Customized employment: A review of the literature

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Review article

First published

Customized employment: A review of the literature

Tim Riesen, Robert L. Morgan, Cary Griffin

Journal of Vocational Rehabilitation

Select article: Customer Orientation: A Literature Review Based on Bibliometric Analysis

Open access

Research article

First published 2022-1

Customer Orientation: A Literature Review Based on Bibliometric Analysis

Xin Zhao

Sage Open

Select article: Examining the Relevance of Online Customer Textual Reviews on Hotels’ Product and Service Attributes

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Research article

First published 2019-1

Examining the Relevance of Online Customer Textual Reviews on Hotels’ Product and Service Attributes

Xun Xu

Journal of Hospitality & Tourism Research

Select article: Customer Engagement: A Systematic Review and Future Research Priorities

Open access

Research article

First published 2020-11

Customer Engagement: A Systematic Review and Future Research Priorities

Sylvia C. Ng, Jillian C. Sweeney, Carolin Plewa

Australasian Marketing Journal

Select article: The Role of Emotions for the Perceived Usefulness in Online Customer Reviews

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Research article

First published 2016-11

The Role of Emotions for the Perceived Usefulness in Online Customer Reviews

Armin Felbermayr, Alexandros Nanopoulos

Journal of Interactive Marketing

Select article: Customers’ Review Content and Their Referral and (Re)Purchase Behaviors

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Research article

First published 2025

Customers’ Review Content and Their Referral and (Re)Purchase Behaviors

Ruhan Liu, Wanqing Zhang, Pradeep K. Chintagunta

Journal of Marketing

Select article: Automated Marketing Research Using Online Customer Reviews

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Research article

First published 2011-10

Automated Marketing Research Using Online Customer Reviews

Thomas Y. Lee, Eric T. Bradlow

Journal of Marketing Research

Select article: Predicting the helpfulness of online customer reviews: The role of title features

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Research article

First published 2020-5

Predicting the helpfulness of online customer reviews: The role of title features

Mina Akbarabadi, Monireh Hosseini

International Journal of Market Research

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