One response to the on-going crisis of profitability, East and West, has been to
alter the form and content of supervisory relationships at work and in the
community. The 1990s have been described as the empowerment era. A paradox
exists however in that the idea of empowerment appeals to the rich and powerful
and the poor and powerless. It is both liberatory and regulative. In this
article the ideological polarity of empowerment is investigated in the context
of the management of change in the workplaces of large private sector
organisations and public sector welfare in Britain. It is argued that the growth
of the idea of empowerment is central to politics in the contemporary era.
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